Enrollment via email

This method is ideal for mass enrollment of mobile devices. You can send an enrollment link to any number of devices via email. Each mobile device will receive a unique one-time token based on the email address.

validation-status-icon-warning IMPORTANT

We recommend you configure an SMTP server for mass enrollment via email. Go to Server Settings, expand Advanced Settings and specify the SMTP server details.

1.To add new mobile devices, go to Computers section or Admin > Groups. Select Static Group that you want to add mobile devices to and click Add new > Mobile devices > Enrollment via email.


2.Mobile Device Connector - will automatically be selected. If you have more than one MDC, choose from the list by clicking the FQDN. If you do not have Mobile Device Connector installed yet, refer to the Mobile Device Connector installation - Windows or Linux chapters for installation instructions.

3.License (optional) - click Select and choose license that will be used for activation. A Product Activation client task will be created for the mobile device. A license unit will be taken (one per each mobile device).

4.Parent group - if you do not have a specific Static group for mobile devices, we recommend you to create a New Static Group (called Mobile Devices for example ). If you already have an existing group, click the /ALL/LOST & FOUND, a pop-up window will open where you can choose the Static group.

5.List of Devices - specify mobile devices for enrollment, you can use the following options in order to add mobile devices:

Add device - single entry, you need to manually type an email address associated with the mobile device to which the enrollment email will be sent. If you also assign a user to the mobile device by clicking Pair and selecting the user, the email address will be overwritten with the one specified within User Management. If you want to add another mobile device, click Add device again and fill out mandatory fields.

Select User - you can add devices by clicking check boxes to select users listed in User Management. Click Unpair in case you want to make corrections to the list of mobile devices for enrollment. Once you've unpaired (removed assigned user), it will be marked Not paired. Click Pair and select the right user. If you want to delete an entry, click the Trash can icon.

Import CSV - a method that makes it easy to add large number of mobile devices. Upload a .csv file containing a list of devices to add, see Import CSV for more details.


We recommend you to specify Device name in each entry when using Import CSV method. This is the name shown in Computers section and Groups by which you will be able to recognize the mobile device. If you leave Device name field empty, email address will be used instead and appear as Device name within Computers and Groups. This may cause some confusion, especially in case you use the same email address to enroll multiple devices. This email address will appear multiple times and prevent you from being able to distinguish between the devices.

validation-status-icon-warning IMPORTANT

We recommend you to assign at least one user to a mobile device. If you want to use personalized policies on iOS a user must be assigned to a device.

6.Enrollment email message - a predefined message template contain details that are usually sufficient, but you can customize Subject and Content by including further information for your users. Instructions part is shown below the Content in the enrollment email and will contain a Device name (or an email address) with enrollment link (URL). If you use one email address to enroll multiple mobile devices, a list of devices will be shown and each with its own enrollment link (URL) assigned. There are also instructions that mobile device (iOS and Android) user must perform in order to complete the enrollment.

7.When you click Enroll, an email will be sent to each email address with appropriate enrollment link(s) and instructions.

8.To complete mobile device enrollment, follow these steps or let the users/owners of the mobile devices perform the steps themselves:

Device Enrollment Android

Device Enrollment iOS