All client computers that were added to ESET Remote Administrator are shown here and are divided into Groups. Clicking on a group from the list (on the left) will display the members (clients) of this group in the right pane. You can filter the clients using the filters at the top of the page, clicking Add Filter shows the available filtering criteria. There are also a few pre-defined filters that are quickly accessible:
Using the drop-down menu below the filters, you can limit the displayed clients (computers). There are a few categories:
NOTE: In case you are not able to find a particular computer in the list and know it is in your ERA infrastructure, make sure that all filters are turned off.
Computers button actions:
Manually Add Devices that are not found or added automatically.
This will remove the client from the list, but as long as it is in the network it will appear in the Lost & Found group.
You can move the client to a different group, selecting this option displays a list of available groups.
Rename multiple items
Lets you make a bulk change of computer names shown in ERA Web Console. For example, if displayed name is “john.hq.company.com”, type “hq\.company” into Search for (Regex) field and “company” into Replace with. Click Rename button and computers will show up in ERA Web Console as “john.eset.com”.
A Policy can also be assigned directly to a client (multiple clients), not just a group. Select this option to assign the policy to selected client(s).
Send Wake-Up Call
ERA Server initiates immediate communication with the ERA Agent on a client machine. This useful when you do not want to wait for the regular interval when the ERA Agent connects to the ERA Server. For example when you want a Client Task to be run immediately on client(s) or if you want a Policy to be applied right away.
NOTE: When you make a change and want it to be applied, wait about one minute before using Wake-Up Call.
With this option, you can create a New Server Task.
When you use this option, a license will be deactivated (for selected client computer) within ESET License Administrator. ESET security product running on a client computer will find out that the license has been deactivated next time it connects to the Internet. The advantage of this is that you can deactivate license even for computers which are no longer managed by ERA.