ESET Remote Administrator uses a completely new ESET licensing system. You can easily manage your licenses via ESET Remote Administrator. By purchasing licensing for any ESET business product, you automatically receive access to ESET Remote Administrator.
If you already have an ESET-issued Username and Password that you want to convert to a License Key, see Convert legacy license credentials. The Username and the Password have been replaced by a License Key/Public ID. A License Key is a unique string used to identify the license owner and the activation itself. A Public ID is a short string used to identify the license to a 3rd party (for example, the Security Admin responsible for the Unit distribution).
The Security Admin can be used to manage specific licenses and is different from a License Owner. The license owner can delegate a license to a security admin, authorizing that person to manage specific licenses. If they accept, they receive license management privileges. We recommend that all license owners also create Security Admin accounts for themselves.
The License Management section in ESET Remote Administrator is accessible from the main menu under Admin > License Management.
Licenses can be identified by their Public ID. In ESET License Administrator and ERA, each license is identified Public ID, License Type and Flags:
License Status - displayed for the active menu item.
Green - your license is activated successfully.
Red - license is not registered via ESET License Administrator or the license has expired.
Orange - your license is still depleted or is about to expire (expiration is due in 30 days).
ESET License Administrator automatically syncs once a day. Click Synchronize licenses to refresh license information in ERA immediately.
Add License or License key
Click Add Licenses and then select the method you want to use to add your new license(s):
Select a license from the list above and click this to remove it completely. You will be asked to confirm this action. Removal of the license does not trigger deactivation of the product. Your ESET product will remain activated even after the license has been deleted in ERA License Management.
Licenses can be distributed to ESET security products from ERA using two tasks: