Navigate to Admin > License Management and click Add Licenses.


Type or copy and paste the License key you received when you purchased your ESET security solution in to the License Key field. If you are using legacy license credentials (a Username and password), convert the credentials to a license key. If the license is not registered, it will trigger the registration process, which will be done on the ELA portal (ERA will provide the URL valid for registration based on the origin of the license).


Enter the Security Admin account credentials (ERA will display all delegate licenses later in ERA License Manager).


Enter the Offline license file - you need to export using the ELA portal and include the information about product(s) ERA is able to manage. You will need to enter a specific License file token into ESET License Administrator portal when generating an offline license file, otherwise the license file won't be accepted by ESET Remote Administrator.


Click the document symbol symbol_document_offline to save the offline license file.


Go back to ERA License Management, click Add licenses, Browse for the offline license file you've exported in ELA and then click Upload.