Remote Push Install

Remote installation pushes ESET client solutions to remote computers. Push installation is the most effective installation method, and requires that all target workstations be online. Before starting a push installation, download the .msi install files for ESET Endpoint Security or ESET Endpoint Antivirus from the ESET website and create an installation package. You can create an .xml configuration file that will automatically be applied when the package runs. Please see Requirements prior to installation.

To initiate a push installation from the Remote Installation tab, follow the steps below:

1. Once computers targeted for remote installation are listed in the Computers tab, select all or some of them and click New Installation Task... to open the New Installation Task window. Leave the Windows push and Install settings selected click Continue.

2.Set the logon information for computers in the list (Click Set Credentials... to set the credentials of the highlighted/selected computer, use Set for All... to apply the credentials to all the computers in the list). This must be done while using an account with administrator rights. You can still add clients to the list in this step by using the Add Clients Special feature.

3.Select the desired installation package to deliver to target workstations.

4.Set the time when the task is to be run and click Finish.

You can view the push installation task status in the Installation History tab. For details of diagnostic results, select the desired task and press F4. The Properties window shows up in the Details tab, where you can view remote install diagnostics results by clicking View All Logs/View Selected Logs.

NOTE: The maximum number of concurrent push installation threads is set to 20 by default. If you send a push installation task to a number of computers exceeding this limit, the additional computers will be put into queue and will wait for the threads to be free. We do not recommend increasing this value for performance reasons; however if you consider it necessary you can change the limit in the Configuration Editor (ESET Remote Administrator > ERA Server > Setup > Remote Install).

Details of the remote installation process are described below:

5. ERAS sends the einstaller.exe agent to the workstation with the help of the administrative share admin$.

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6.Agent starts as a service under the system account.

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7.Agent establishes communication with its ”parent” ERAS and downloads the corresponding install package on TCP port 2224.

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8.Agent installs the package under the administrator account defined in step 2; the corresponding .xml configuration and command line parameters are also applied.

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9.Immediately after the installation is complete, the agent sends a message back to ERAS. Some ESET security products require a reboot and will prompt you if necessary.

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