Manage your child requests

Your child can send requests to you through ESET Parental Control application for additional fun and games time, or for access to blocked web sites and applications by tapping ASK PARENTS when ESET Parental Control blocks access to them.

You can manage the requests sent from a child directly from the child's device, from your device or using the my.eset.com portal.

Manage requests from the child's device

You can permit your child to have access to blocked website or application directly from the child's device. To do so, attempt to access the blocked website or application. When ESET Parental Control blocks the application, tap ALLOW and enter your parental pin code.

To permit your child to have more time for fun and games directly from the child's device, open any application from the fun and games category. When ESET Parental Control blocks the application, tap ALLOW UNTIL, enter your parental pin code and select the time interval the child can use fun and games applications.

Manage requests from your device

Your child requests are shown in the Home section of the ESET Parental Control application. You can manage the requests to access blocked websites or applications by tapping the ALLOW or DENY options. You can manage the requests for additional fun and games time by either selecting a time interval and tapping ALLOW or DENY to deny the request.

Manage requests from the my.eset.com portal

Sign in to your my.eset.com account and navigate to the Parental control section. The profile for the child who sent the request will be marked in blue. Click the profile to respond to the request. Select a time period and click Allow to react positively to the request or click the X icon to dismiss the request.