Overview of ESET Security Services
ESET Security Services include the following services:
•Full specification is available in Specification of ESET Security Services
ESET Detection and Response Essential service
Step above a standard product support. This service covers everything from basic malware investigation and removal to automated and manual file analysis, incident investigation and response, and digital forensics.
ESET Detection and Response Advanced service
Service designed to specifically address the needs of organizations who decide to elevate their security by adding our XDR enabling solution, ESET Inspect, to their stack and want to get the maximum benefit immediately after deployment.
ESET Detection and Response Ultimate service
Service beyond "ESET Detection and Response Advanced" which provides also effective help in investigating incidents and security challenges, analyzes potentially harmful files and proposes response and remediation steps to ensure business continuity.
ESET MDR service
Cloud-only security service built around our XDR solution ESET Inspect that allows companies without a dedicated cybersecurity team to constantly detect and respond to threats. Experts manage threat hunting, allowing businesses to focus on their operations.
ESET MDR covers areas such as optimizing the environment, alert triage, incident creation or containment management.
Users without ESET MDR |
Users with ESET MDR |
|---|---|
Need to open ESET PROTECT / ESET Inspect Web Console |
Open ESET PROTECT only when notifications are triggered |
Can observe a lot of incidents and detections |
Observe relevant and checked incidents only |
Do not receive hints, own investigation is required |
Receive a description and comments from the MDR SOC team |
Should verify many different dashboards and screens |
All necessary information in one place |
Need to collect information from different dashboards and reports |
Comprehensive weekly and monthly reports with archive |
Need to stop cybersecurity incidents and provide counter-measures |
Incidents are handled by the service with recommendations |