Alerts and notifications

The Alerts and notifications section under User interface allows you to configure how threat alerts and system notifications (successful update messages) are handled by ESET Mail Security. You can also set the display time and transparency of system tray notifications (this applies only on systems that support system tray notifications).

Alert windows

Disabling Display alerts will cancel all alert windows, and is only suitable for a limited amount of specific situations. For most users, we recommend that this option be left in its default setting (enabled).

Desktop notifications

Notifications on the Desktop and balloon tips are informative only, and do not require user interaction. They are displayed in the notification area at the bottom right corner of the screen. To activate Desktop notifications, select Display notifications on desktop. More detailed options, such as notification display time and window transparency can be modified below.

Turn the Do not display notifications when running applications in full screen mode switch on to suppress all non-interactive notifications.


The Minimum verbosity of events to display drop-down menu allows you to select the severity level of alerts and notification to be displayed. The following options are available:

Diagnostic - Logs information needed to fine-tune the program and all records above.

Informative - Records informative messages, including successful update messages, plus all records above.

Warnings - Records critical errors and warning messages.

Errors - Errors such as "Error downloading file" and critical errors will be recorded.

Critical - Logs only critical errors (error starting antivirus protection, etc.).

The last feature in this section allows you to configure the destination of notifications in a multi-user environment. The On multi-user systems, display notifications on the screen of this user field specifies which user will receive system and other notifications on systems allowing multiple users to connect at the same time. Normally, this would be a system or network administrator. This option is especially useful for terminal servers, provided that all system notifications are sent to the administrator.

Message boxes

To close pop-up windows automatically after a certain period of time, select Close message boxes automatically. If they are not closed manually, alert windows are automatically closed after the specified time period elapses.