ESET Cloud Office Security

ESET Cloud Office Security utilizes ESET LiveGuard Advanced to analyze new threats. It does not require an ESET management console (ESET PROTECT On-Prem / ESET PROTECT). Information like a list of all submitted files and their results are present only in ESET Cloud Office Security.

•ESET Cloud Office Security does not report to ESET management consoles, even if the console is connected to the same license account.

•ESET Cloud Office Security shares information about detections with endpoints connected to the same license account.

•ESET Cloud Office Security can submit suspicious email attachments and samples shared in Microsoft SharePoint, Teams, and other parts of Office 365.

The analysis of a file from ESET Cloud Office Security follows a four-step process:

1. File scanning

A new file is detected in the cloud storage. ESET scanner processes and scans the file.

2. File analysis

If the ESET scanner decides the file needs to be analyzed, it sends it for analysis. Four separate detection layers process the file and provide a result, and the result is reported to ESET Cloud Office Security. If the analysis is not needed, the process ends.

3. Analysis results are shared

The results of the analysis are saved to a database in the ESET cloud. The results are immediately communicated to all machines activated using the same license account and where ESET LiveGuard Advanced is active.

4. ESET Cloud Office Security policy decides the action

Analysis results are sent back to your ESET Cloud Office Security. It chooses to take no action, clean or delete the file based on the cleaning settings defined in your policy. For more information, see Protection settings for ESET LiveGuard Advanced.