Fair Use policy

Fair Use policy description

The Fair Use policy states a limit for number of files uploaded from a customer. The file limit applies to selected ESET LiveGuard Advanced license bundles. See the table below for more information.

The file limit is: 50 files / seat / month. The number of files is counted for all computers together, so one machine can send more, if another is sending less.

For example:

Customer with 500 seats can upload up to 25,000 samples per month.

Customer with 10,000 seats can upload up to 500,000 samples per month.

ESET LiveGuard Advanced bundles' properties

See the table below for the list of available ESET LiveGuard Advanced bundles and their properties.

Bundle name

Minimum seat count

Available for ESMC / ESET PROTECT

Available for ESET PROTECT Cloud

License allows user to create ESET PROTECT Cloud instance

Available in ESET MSP Administrator 2

File limit

ESET LiveGuard Advanced

5

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unavailable

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No

ESET PROTECT Complete

5

icon_success

icon_success

icon_success

icon_success

Yes

ESET PROTECT Mail Plus

 

icon_success

icon_success

icon_success

icon_success

Yes

ESET PROTECT Advanced

5

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icon_success

icon_success

icon_success

Yes

ESET Dynamic Endpoint Protection

5

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unavailable

unavailable

unavailable

Yes

ESET Dynamic Endpoint Protection - Antivirus Level

5

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unavailable

unavailable

unavailable

Yes

ESET Targeted Attack Protection

250

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unavailable

unavailable

unavailable

Yes

Get no file limit

Contact your ESET partner to get more information about the license bundle with no file limit.

Check the number of sent files

Use the report in management console to get the number of uploaded files.

Exclude certain files from sending

If you are overreaching file upload limit, review the files you are sending and consider excluding folders with an excessive number of submitted files, which you are sure are safe. Some applications or developer tools can generate an excessive number of files which are not a threat or need not be submitted. Decrease the number of uploaded files by analyzing your upload statistics and adding exclusions.