List of artifacts/Collected files

This section describes the files contained in the resulting .zip file. The description is divided into subsections based on the information type (files and artifacts).

Location / Filename	Description
metadata.txt	Information on the date of the .zip archive creation, ESET Log Collector version, ESET product version and basic licensing information.
collector_log.txt	A copy of the log file from the GUI containing data up to the point when the .zip file was created.

Windows Processes
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
Running processes (open handles and loaded DLLs)	✓	✓	Windows\Processes\Processes.txt	Text file containing a list of running processes on the machine. For each process, the following items are printed: •PID •Parent PID •Number of threads •Number of open handles grouped by type •Loaded modules •User account it is running under •Memory usage •Timestamp of start •Kernel and user time •I/O statistics •Command line
Running processes (open handles and loaded DLLs)	✓	✓	Windows\ProcessesTree.txt	Text file containing a tree of running processes on the machine. For each process following items are printed: •PID •User account it is running under •Timestamp of start •Command line

Windows Logs
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
Application event log	✓	✓	Windows\Logs\Application.xml	Windows Application event logs in a custom XML format. Only messages from the last 30 days are included.
System event log	✓	✓	Windows\Logs\System.xml	Windows System event logs in a custom XML format. Only messages from the last 30 days are included.
Security event log	✓	✓	Windows\Logs\Security.evtx	Windows Security event log file. Only messages from the last 30 days are included.
Terminal services - LSM operational event log*	✓	✓	Windows\Logs\LocalSessionManager-Operational.evtx	Windows event log containing information about RDP sessions.
Terminal Services - Remote Connection Manager*	✗	✓	Windows\Logs\RemoteConnectionManager-Operational.evtx	Windows event log containing information about Windows Remote Desktop connections.
Drivers install logs	✓	✗	Windows\Logs\catroot2_dberr.txt	Information about catalogs that have been added to "catstore" during driver installation.
SetupAPI logs*	✓	✗	Windows\Logs\SetupAPI\setupapi*.log	Device and application installation text logs.
WMI Activity operational event log	✓	✓	Windows\Logs\WMI-Activity.evtx	Windows event log containing WMI Activity tracing data. Only messages from the last 30 days are included.
Application event log	✓	✓	Windows\Logs\Application.evtx	Windows Application event log file. Only messages from the last 30 days are included.
System event log	✓	✓	Windows\Logs\System.evtx	Windows System event log file. Only messages from the last 30 days are included.
Windows PowerShell event log	✗	✓	Windows\Logs\Windows-PowerShell.evtx	Windows Event Log file that contains records details of Windows PowerShell operations.

*Windows Vista and later

System Configuration
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
Drives info	✓	✓	Windows\drives.txt Windows\volumes.txt	Text file containing information about disk drives and volumes.
Devices info	✓	✓	Windows\devices\*.txt Windows\Devices\deviceTree.json	Multiple text files containing classes and interfaces information about devices.
Services Registry key content	✓	✗	Windows\Services.reg	A registry key content of KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services. Collecting this key may be helpful for driver issues.
Network configuration	✓	✓	Config\network.txt	Text file containing network configuration (result of executing ipconfig /all).
Windows updates	✓	✗	Windows Updates\WinUpdates.txt	Text file containing information about Windows Updates.
PowerShell history	✗	✓	Windows\PSHistory\{profileName}\.	Text files with PowerShell history in %appdata%\Microsoft\Windows\PowerShell\PSReadline\ under each profile. History is collected for PS version 5 and above, where PSReadLine should be available by default.
.NET Framework info			Windows\DotNET_info.txt	Text file containing information about installed .NET Framework and .NET CLR versions.
ESET SysInspector log	✓	✓	Config\SysInspector.esil	SysInspector log. It may contain SysInspector XML format instead, depending on the used SysInspector app's version.
Winsock LSP catalog	✓	✓	Config\WinsockLSP.txt	Output of netsh winsock show catalog command.
WFP filters*	✓	✓	Config\WFPFilters.xml	WFP filters configuration in the XML format.
Complete Windows Registry content	✗	✓	Windows\Registry\*	Multiple binary files containing Windows Registry data.
List of files in temporary directories	✓	✓	Windows\TmpDirs\*.txt	Collected multiple text files with content of system's user temp directories, %windir%/temp, %TEMP% and %TMP% directories.
Windows scheduled tasks	✗	✓	Windows\Scheduled Tasks\.	Multiple xml files containing all tasks from the Windows Task Scheduler to help detect malware that exploits the Task Scheduler. Because the files are located in subfolders, the whole structure is collected.
WMI repository	✗	✓	Windows\WMI Repository\.	Multiple binary files containing WMI database data (meta-information, definition and static data of WMI classes). Collecting these files may help identify malware that uses WMI for persistence (such as Turla). Because WMI files may be located in subfolders, the whole structure is collected.
Shim databases	✗	✓	Windows\Shim Databases\*.sdb	Shim database files located in %SystemRoot%\apppatch directory.
Prefetch files	✗	✓	Windows\Prefetch files\*.sdb	Prefetch files located in %SystemRoot%\Prefetch directory.
Group Policy settings	✓	✓	Windows\GP\gpresult.html Windows\GP\gpresult_Computer.log Windows\GP\gpresult_User.log	A report generated by the gpresult tool contains all information about the Resultant Set of Policy for remote users and computers.
Microsoft Defender status*	✓	✓	Windows\Defender\service.txt	Text file containing information about Microsoft Defender service.
Windows Server roles & features*	✓	✗	Windows\server_features.txt	Text file containing a tree of all Windows Server features. Each feature contains the following information: •Installed state •Localized name •Code name •State (available on Microsoft Windows Server 2012 and later)

*Microsoft Windows 7 or Microsoft Windows Server 2008 R2 and later / Microsoft Defender Antivirus Service

ESET Installer
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
ESET Installer logs	✓	✗	ESET\Installer\*.log	Installation logs that were created during ESET NOD32 Antivirus and ESET Smart Security 10 Premium products installation.

ESET PROTECT On-prem
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
ESET PROTECT Server logs	✓	✗	ERA\Server\Logs\RemoteAdministratorServerDiagnostic<datetime>.zip	Create Server product logs in the ZIP archive. It contains trace, status and last-error logs.
ESET PROTECT Agent logs	✓	✗	ERA\Agent\Logs\RemoteAdministratorAgentDiagnostic<datetime>.zip	Create Agent product logs in the ZIP archive. It contains trace, status and last-error logs.
ESET PROTECT process information and dumps*	✗	✗	ERA\Server\Process and old dump\RemoteAdministratorServerDiagnostic<datetime>.zip	Server process dump(s).
ESET PROTECT process information and dumps*	✗	✗	ERA\Agent\Process and old dump\RemoteAdministratorAgentDiagnostic<datetime>.zip	Agent process dump(s).
ESET PROTECT configuration	✓	✗	ERA\Server\Config\RemoteAdministratorServerDiagnostic<datetime>.zip	Server configuration and application information files in the ZIP archive.
ESET PROTECT configuration	✓	✗	ERA\Agent\Config\RemoteAdministratorAgentDiagnostic<datetime>.zip	Agent configuration and application information files in the ZIP archive.
ESET PROTECT Rogue Detection Sensor logs	✓	✗	ERA\RD Sensor\Rogue Detection SensorDiagnostic<datetime>.zip	A ZIP containing RD Sensor trace log, last-error log, status log, configuration, dump(s) and general information files.
ESET PROTECT MDMCore logs	✓	✗	ERA\MDMCore\RemoteAdministratorMDMCoreDiagnostic<datetime>.zip	A ZIP containing MDMCore trace log, last-error log, status log, dump(s) and general information files.
ESET PROTECT Proxy logs	✓	✗	ERA\Proxy\RemoteAdministratorProxyDiagnostic<datetime>.zip	A ZIP containing ERA Proxy trace log, last-error log, status log, configuration, dump(s) and general information files.
ESET PROTECT Agent database	✓	✗	ERA\Agent\Database\data.db	ESET PROTECT Agent database file.
Apache Tomcat configuration	✓	✗	ERA\Apache\Tomcat\conf\.	Apache Tomcat configuration files, it contains a copy of server.xml file without sensitive information.
Apache Tomcat logs	✓	✗	ERA\Apache\Tomcat\logs\.log ERA\Apache\Tomcat\EraAppData\logs\.log ERA\Apache\Tomcat\EraAppData\WebConsole\*.log	Apache Tomcat log(s) in text format located in Apache Tomcat install or application directory. It also contains WebConsole logs.
Apache HTTP Proxy configuration	✓	✗	ERA\Apache\Proxy\conf\httpd.conf	Apache HTTP Proxy configuration file.
Apache HTTP Proxy logs	✓	✗	ERA\Apache\Proxy\logs\*.log	Apache HTTP Proxy log(s) in text format located.

*ESET PROTECT Server or ESET PROTECT Agent

ESET Bridge
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
ESET Bridge configuration	✓	✗	ESET Bridge\pkgid	Configuration file located in ESET Bridge installation directory.
ESET Bridge logs	✓	✗	ESET Bridge\logs\.	Log files located in ESET Bridge application data directory.
ESET Bridge dumps	✓	✗	ESET Bridge\dumps\.	ESET Bridge dump files.
Nginx logs	✓	✗	ESET Bridge\Nginx\logs\.log ESET Bridge\Nginx\conf\.*	Nginx log files (.key and .pfx are not collected).

ESET Direct Endpoint Management plug-in
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
eRMMI	✓	✗	ERMMI\data\.	App data files that are located in the ERMMI directory.
Endpoint Plugin for Connectwise Automate logs	✓	✗	ERMMI\EEPCA\Logs\.	Endpoint Plugin for Connectwise Automate logs files.
Endpoint Plugin for Connectwise Automate binaries	✓	✗	ERMMI\EEPCA\bin\.	Endpoint Plugin for Connectwise Automate in binary format (except .msi and .exe executables).
Ermmi logs	✓	✗	ERMMI\logs\.	Log files located in the ERMMI install directory.
Ermmi binaries	✓	✗	ERMMI\bin\.	Binary files located in the ERMMI install directory (except .msi and .exe executables).

ESET Configuration
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
ESET product configuration	✓	✓	info.xml	Informational XML that details the ESET product installed on a system. It contains basic system information, installed product information and a list of product modules.
ESET product configuration	✓	✓	versions.csv	Since version 4.0.3.0 the file is always included (without any dependencies). It contains installed product info. versions.csv must exist in ESET AppData directory to be included.
ESET product configuration	✓	✓	features_state.txt	Information about ESET product features and their states (Active, Inactive, Not integrated). The file is always collected and is not tied to any selectable artifact.
ESET product configuration	✓	✓	Configuration\product_conf.xml	XML with exported product configuration.
ESET data and install directory file list	✓	✓	ESET\Config\data_dir_list.txt	Text file containing list of files in ESET AppData directory and all their subdirectories.
ESET data and install directory file list	✓	✓	ESET\Config\install_dir_list.txt	Text file containing list of files in ESET Install directory and all their subdirectories.
ESET drivers	✓	✓	ESET\Config\drivers.txt	Information about installed ESET drivers.
ESET Personal firewall configuration	✓	✓	ESET\Config\EpfwUser.dat	Copy file with ESET Personal firewall configuration.
ESET firewall troubleshooting wizard	✓	✓	ESET\Config\epfw_troubleshooting_wizard.xml	XML file containing information about blocked local applications and remote devices.
ESET firewall temporary IP address blacklist	✓	✓	ESET\Config\epfw_temporary_ip_address_blacklist.xml	XML file containing information about temporarily blocked IP addresses.
ESET Registry key content	✓	✓	ESET\Config\ESET.reg	Registry key content of HKLM\SOFTWARE\ESET
Winsock LSP catalog	✓	✓	Config/WinsockLSP.txt	Netsh winsock show catalog command output.
Last applied policy	✓	✓	ESET\Config\lastPolicy.dat	The policy applied by ESET PROTECT.
ESET components	✓	✓	ESET\Config\msi_features.txt	Collected information about available ESET product MSI installer components.
ESET License	✓	✓	ESET\Config\License\.	License files of the installed ESET product.
HIPS configuration	✓	✓	ESET\Config\HipsRules.bin	HIPS rules data.
Network Inspector configuration	✓	✓	ESET\Config\epfwdata.bin	Network Inspector configuration data.
Connected Home configuration	✓	✓	ESET\Config\homenet.dat	Connected Home data.

Quarantine
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
Info about quarantined files	✓	✓	ESET\Quarantine\quar_info.txt	Create text file with a list of quarantined objects.
Small quarantined files (< 250KB)	✓	✗	ESET\Quarantine\.(< 250KB)	Quarantine files smaller than 250 KB.
Big quarantined files (> 250KB)	✗	✓	ESET\Quarantine\.(> 250KB)	Quarantine files larger than 250 KB.
Suspicious file (collected with ESET Inspect On-prem log artifact)	✗	✓	Config\SysInspector.esil	All files considered by ESET SysInspector as suspicious.

ESET Logs
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
ESET Events log	✓	✓	ESET\Logs\Common\warnlog.dat	ESET Product event log in binary format.
ESET Detected threats log	✓	✓	ESET\Logs\Common\virlog.dat	ESET Detected threats log in binary format.
ESET Computer scan logs	✗	✓	ESET\Logs\Common\eScan\*.dat	ESET Computer scan log(s) in binary format.
ESET HIPS log*	✓	✓	ESET\Logs\Common\hipslog.dat	ESET HIPS log in binary format.
ESET Parental control logs*	✓	✓	ESET\Logs\Common\parentallog.dat	ESET Parental control log in binary format.
ESET Device control log*	✓	✓	ESET\Logs\Common\devctrllog.dat	ESET Device control log in binary format.
ESET Webcam protection log*	✓	✓	ESET\Logs\Common\webcamlog.dat	ESET Webcam protection log in binary format.
ESET Banking & Payment protection log	✓	✓	ESET\Logs\Common\bpplog.dat	ESET Banking & Payment protection log in binary format.
ESET Blocked files log	✓	✓	ESET\Logs\Common\blocked.dat	ESET Blocked files log(s) in binary format.
ESET Sent files log	✓	✓	ESET\Logs\Common\sent.dat	ESET Sent files log(s) in binary format.
ESET Audit log	✓	✓	ESET\Logs\Common\audit.dat ESET\Logs\Common\audit\.	ESET Audit log(s) in binary format.
ESET Vulnerability & Patch Management log	✓	✓	ESET\Logs\Common\vapmlog.dat	ESET Vulnerability & Patch Management log in binary format.

*Option is displayed only when the file exists.

ESET Server Line of Products Logs
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
ESET On-demand server database scan logs	✓	✓	ESET\Logs\Common\ServerOnDemand\*.dat	ESET server On-demand log(s) in binary format.
ESET Hyper-V server scan logs	✓	✓	ESET\Logs\Common\HyperVOnDemand\*.dat	ESET Hyper-V server scan log(s) in binary format.
ESET OneDrive scan logs	✓	✓	ESET\Logs\Common\O365OnDemand\*.dat	ESET OneDrive scan log(s) in binary format.

ESET Network Logs
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
ESET Network protection log*	✓	✓	ESET\Logs\Net\epfwlog.dat	ESET Network protection log in binary format.
ESET Filtered websites log*	✓	✓	ESET\Logs\Net\urllog.dat	ESET Websites filter log in binary format.
ESET Web control log*	✓	✓	ESET\Logs\Net\webctllog.dat	ESET Web control log in binary format.
ESET pcap logs	✓	✗	ESET\Logs\Net\EsetProxy*.pcapng	Copy ESET pcap logs.

*Option is displayed only when the file exists.

ESET Diagnostics
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
Local cache database	✗	✓	ESET\Diagnostics\local.db	ESET scanned files database.
General product diagnostics logs	✓	✗	ESET\Diagnostics\.	Files (mini-dumps) from ESET diagnostics folder.
ECP diagnostic logs	✓	✗	ESET\Diagnostics\ECP\.	ESET Communication Protocol diagnostic logs are generated if there are problems with product activation and communication with activation servers.
EPNS diagnostic logs	✓	✗	ESET\Diagnostics\.	ESET Push Notification Service diagnostic logs are generated if there are problems.
Vulnerability & Patch Management debug logs	✓	✗	ESET\Diagnostics\Vapm\.	ESET Vulnerability & Patch Management diagnostic log files.
ESET Cluster diagnostics logs	✓	✗	ESET\Diagnostics\Cluster\.	ESET Cluster diagnostic log files, including those located in the system temporary directory created during product installation/upgrade performed by the ESET Cluster feature.

Update
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
Product update logs	✓	✗	ESET\Update\MicroPcu\.	ESET product μ-PCU update files.
Update snapshot info	✓	✗	ESET\Config\db.xml	Backup update snapshot XML file containing information about modules to a specific date.

ESET Secure Authentication
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
ESA logs	✓	✗	ESA\.log ESA\logs\.*	Exported log(s) from the ESET Secure Authentication.
ESA logs	✓	✗	ESA\logs\elastic\.	Additional ESET Secure Authentication log files.
ESA Synchronization Agent logs	✓	✗	ESA\Synchronization Agent\.	Exported log(s) from the ESET Secure Authentication Synchronization Agent. The files are collected since version 4.9.0.0.

ESET Inspect On-prem
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
EI Server logs	✓	✗	EEI\Server\Logs\*.log	Inspect Server product text logs.
EI Connector logs	✓	✗	EEI\Agent\Logs\*.log	Inspect Connector product text logs.
EI Server configuration	✓	✗	EEI\Server\eiserver.ini	An .ini file containing Inspect Server product configuration.
EI Connector configuration	✓	✗	EEI\Agent\eiconnector.ini	An .ini file containing Inspect Connector product configuration.
EI Server policy	✓	✗	EEI\Server\eiserver.policy.ini	An .ini file containing Inspect Server product policy.
EI Connector policy	✓	✗	EEI\Agent\eiconnector.policy.ini	An .ini file containing Inspect Connector product policy.
EEI Server certificates	✓	✗	EEI\Server\Certificates\.	Contains certification files used by Inspect Server product. Since the files are located in subfolders, the whole structure is collected.
EEI Connector certificates	✓	✗	EEI\Agent\Certificates\.	Contains certification files used by Inspect Connector product. Since the files are located in subfolders, the whole structure is collected.
EI Server dumps	✓	✗	EEI\Server\Diagnostics\.	Inspect Server product dump files.
MySQL Server configuration	✓	✗	EI\My SQL\my.ini	An .ini file containing MySQL Server configuration used by ESET Inspect On-prem Server product.
MySQL Server logs	✓	✗	EEI\My SQL\EEI.err	An error text log of MySQL Server used by ESET Inspect On-prem Server product.

ESET Full Disk Encryption
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
EFDE logs	✓	✗	EFDE\AIS\Logs\. EFDE\Core\*.log	Exported logs (AIS and Core) from the ESET Full Disk Encryption.
EFDE license data	✓	✗	EFDE\AIS\Licence\.	License data files of ESET Full Disk Encryption.
EFDE configuration	✓	✗	EFDE\AIS\lastpolicy.dat	Contains configuration of ESET Full Disk Encryption.

ESET VPN
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
Client application logs	✓	✗	EVPN\ClientApp\*.tx	EVPN client application logs.
Service logs	✓	✗	EVPN\Service\*.log	EVPN service logs.
Network routing table	✓	✗	EVPN\routing_table.txt	Console output of route utility containing routing table.

ESET Email Logs (ESET Mail Security for Exchange, ESET Mail Security for Domino)
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
ESET Spam log	✓	✗	ESET\Logs\Email\spamlog.dat	ESET Spam log in binary format.
ESET Greylist log	✓	✗	ESET\Logs\Email\greylistlog.dat	ESET Greylist log in binary format.
ESET SMTP protection log	✓	✗	ESET\Logs\Email\smtpprot.dat	ESET SMTP protection log in binary format.
ESET mail server protection log	✓	✗	ESET\Logs\Email\mailserver.dat	ESET Mail server protection log in binary format.
ESET diagnostic e-mail processing logs	✓	✗	ESET\Logs\Email\MailServer\*.dat	ESET diagnostic e-mail processing logs in binary format, direct copy from disk.
ESET Spam log*	✓	✗	ESET\Logs\Email\spamlog.dat	ESET Spam log in binary format.
ESET Antispam configuration and diagnostic logs	✓	✗	ESET\Logs\Email\Antispam\antispam..log ESET\Config\Antispam\.*	Copy ESET Antispam configuration and diagnostic logs.

*Option is displayed only when the file exists.

ESET SharePoint logs (ESET Security for SharePoint)
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
ESET SHPIO.log	✓	✗	ESET\Log\ESHP\SHPIO.log	ESET Diagnostic log from the SHPIO.exe utility.

Product specific logs - options are available for specific product.

Domino (ESET Mail Security for Domino)
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
Domino IBM_TECHNICAL_SUPPORT logs + notes.ini	✓	✗	LotusDomino\Log\notes.ini	IBM Domino configuration file.
Domino IBM_TECHNICAL_SUPPORT logs + notes.ini	✓	✗	LotusDomino\Log\IBM_TECHNICAL_SUPPORT\.	IBM Domino logs, not older than 30 days.

MS SharePoint (ESET Security for SharePoint)
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
MS SharePoint logs	✓	✗	SharePoint\Logs\*.log	MS SharePoint logs, not older than 30 days.
SharePoint Registry key content	✓	✗	SharePoint\WebServerExt.reg	Contains a registry key content of HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions. Available only when ESET Security for SharePoint is installed.

MS Exchange (ESET Mail Security for Exchange)
Artifact name	Collection profile		Location / Filename	Description
Artifact name	Default	Threat detection	Location / Filename	Description
MS Exchange transport agents registration	✓	✗	Exchange\agents.config	MS Exchange transport agents registration config file. For Microsoft Exchange Server 2007 and later.
MS Exchange transport agents registration	✓	✗	Exchange\sinks_list.txt	MS Exchange event sinks registration dump. For Microsoft Exchange Server 2000 and 2003.
MS Exchange EWS logs	✓	✗	Exchange\EWS\*.log	Collection of EWS Exchange Server logs.

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