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Create incident

You can create new incidents in Computers, Detections, and Executables details. Select a Detection of interest for further investigation and create an incident.


note

Incident creator is available only in ESET Inspect.

Choose an option to create a new incident or add the detection to an existing incident.

Create incident—Redirects the user to the wizard window.

Add to current incident—Add elements to the current incident.

Add to recent incident—Add elements to one of the last three incidents.

Select incident to add to—Add elements to the selected incident.

 

1.Click Create incident to open an incident template and specify custom settings.

2.Type an incident Name and Description.

3.Choose Severity.

4.Specify Assignee to investigate the incident.

5.Assign Tags to an incident from the existing list or create new custom tags.

6.Click Create to finish. The incident is created and will appear in the Incident view.