Telemetry

ESET Inspect Telemetry services collect usage information based on user behavior within the ESET Inspect Web Console to improve user experience and overall system performance.

Data collected

Number of computers with the ESET Inspect Connector installed

Information about the machine where the ESET Inspect Server is installed:

OS name and version

CPU model and speed

RAM size

MySQL database version and size

Information about the machine where the ESET Inspect Connector is installed:

Agent version

OS name and version

RAM size

CPU model and speed

Number of computers managed by ESET PROTECT

Number of events received by the ESET Inspect Server, the processing time

Web browser name and version  in which the ESET Inspect Web Console is viewed

Commands executed by the user in the ESET Inspect Web Console

Report how long it takes to run purge for one partition

Report if the purge was completed successfully or failed

How many detections were generated from which rule

How many detections were generated each day (week)

Due to the nature of telemetry, the IP address of the ESET Inspect Server from which the information is sent is also collected.