ESET RMM
Remote monitoring and management (RMM) is the process of supervising and controlling software systems (such as those on desktops, servers and mobile devices) by means of a locally installed agent that can be accessed by a management service provider.
Enable RMM
Enables Remote monitoring and management command are functional. You must have administrator privileges to use RMM utility.
Working mode
Select the working mode of RMM from the drop-down menu:
•Safe operations only—Enables the RMM interface for safe, read-only operations.
•All operations—Enables the RMM interface for all available operations.
Authorization method
Set the RMM authorization method from the drop-down menu:
•None—No application path check will be performed, you can run ermm.exe from any application.
•Application path—Specify which application is allowed to run ermm.exe.
Default ESET Server Security installation contains file ermm.exe located in ESET Server Security (default path c:\Program Files\ESET\ESET Server Security ). ermm.exe exchange data with RMM Plugin, which communicates with RMM Agent, linked to a RMM Server.
•ermm.exe—Command line utility developed by ESET that allows managing of Endpoint applications and communication with any RMM Plugin.
•RMM Plugin—A third party application running locally on Endpoint Windows system. The plugin was designed to communicate with specific RMM Agent (e.g. Kaseya only) and with ermm.exe.
•RMM Agent—A third party application (e.g. from Kaseya) running locally on Endpoint Windows system. Agent communicates with RMM Plugin and with RMM Server.
•RMM Server—Running as a service on a third party server. Supported RMM systems are by Kaseya, Labtech, Autotask, Max Focus and Solarwinds N-able.
Visit the ESET Knowledgebase article for more information on ESET RMM in ESET Server Security.
ESET Direct Endpoint Management plugins for third-party RMM solutions
The RMM Server is running as a service on a third-party server. For more information, see the following ESET Direct Endpoint Management online user guides:
•ESET Direct Endpoint Management Plugin for ConnectWise Automate
•ESET Direct Endpoint Management Plugin for DattoRMM