Updates
This section specifies update source information like the update servers being used and authentication data for these servers.
For updates to be downloaded properly, it is essential that you fill in all update parameters correctly. If you use a firewall, ensure that your ESET program is allowed to communicate with the internet (for example, HTTP communication). |
Select default update profile—Choose existing or create new profile that will be applied by default for updates.
Automatic profile switching—Assign an update profile according to Known networks in the Firewall. Automatic profile switching enable you to change the profile for a specific network based on the settings in the Scheduler.
Configure update notifications—Click Edit to select what application notifications are displayed. You can choose if the notifications Show on a desktop or Forward to email.
Clear update cache—If you experience problems with an update, click Clear to clear the temporary update cache.
Product update—Introduce new features or modify existing ones from previous versions. It can be performed automatically without user intervention, or you can choose to be notified. After a product update has been installed, a computer restart may be required.
Outdated detection engine alerts
Set maximum detection engine age automatically / Maximum detection engine age (days)
Use the slider to disable automatic detection engine age and set the maximum time manually (in days) after which the detection engine age will be reported as out of date. The default value is 7.
Module Rollback
If you suspect that a new update of detection engine and/or program modules may be unstable or corrupt, you can rollback to the previous version and disable updates for a set period of time. Alternatively, you can enable previously disabled updates if you had postponed them indefinitely. ESET Server Security records snapshots of detection engine and program modules for use with the Rollback feature. To create detection engine snapshots, leave Create snapshots of modules enabled.
Number of locally stored snapshots—Defines the number of previous module snapshots stored.
Rollback to previous modules—Click Rollback to revert program modules to previous version and temporarily disable updates.
Profiles
To create a custom update profile, select Edit next to List of profiles. Type your own Profile name and click Add. Select profile to edit and modify parameters for module updates types or create an Update mirror.
Updates
Select the type of update to use from the drop-down menu:
•Regular update—By default, the Update type is set to Regular update to ensure that update files will automatically be downloaded from the ESET server with the least network traffic.
•Pre-release update—Are updates that have gone through thorough internal testing and will be available to the general public soon. You can benefit from enabling pre-release updates by having access to the most recent detection methods and fixes. However, pre-release updates might not be stable enough at all times and SHOULD NOT be used on production servers and workstations where maximum availability and stability is required.
•Delayed update—Allows updating from special update servers providing new versions of virus databases with a delay of at least X hours (that is, databases tested in a real environment and therefore considered as stable).
Enable update delivery optimization—When enabled, update files are downloaded from CDN (content delivery network). Disabling this setting may cause download interruptions and slowdowns when dedicated ESET update servers are overloaded. Disabling is useful when a firewall is limited to access ESET update server IP addresses only or a connection to CDN services is not working.
Ask before downloading update—When a new update is available, you will be prompted before downloading it.
Ask if an update file size is greater than (KB)—If the update file size is greater than the value specified in the field, a notification will be displayed.
Modules updates
Update servers are configured to Choose automatically by default. Leave the default option to allow automatic selection of ESET update servers. If you want to use a Custom server for updates, turn off the Choose automatically option and specify the URL, Username, and Password for the update server. For more details about license credentials, see Knowledgebase articles [KB5770] or [KB952].
When using a local HTTP server – also known as a Mirror – the update server should be set as follows: |
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When using a local HTTP server with SSL – the update server should be set as follows: |
When using a local shared folder – the update server should be set as follows: |
If you require manual configuration for updates (Custom server) but want to use ESET update servers, these are some example scenarios:
•Updating using HTTPS
•Updating only from servers in a specific location
•Updating from a path for a specific product version
Example links to ESET update servers you can use:
https://eu-update.eset.com/eset_upd/business/latest
https://update.eset.com/eset_upd/server7
https://us-update.eset.com/eset_upd/ep10
Ensure your firewall is configured to allow connection to respective locations: •Europe: eu-update.eset.com •US: us-update.eset.com |
When using HTTPS for updates, the following applies:
Update type |
Username and Password |
Update server URL |
|---|---|---|
Module updates |
Use license credentials. |
|
Product update |
License credentials are not required. |
|
Mirror Tool |
An Offline license is required. Refer to the Knowledgebase article [KB7011] to configure the Mirror Tool. |
Specify the URL according to your infrastructure. |
Enable more frequent updates of detection signatures—Detection engine will be updated in shorter intervals. Disabling this option may negatively impact detection rate.
Allow module updates from removable media—Update from removable media if contains created mirror. When Automatic selected, updates will run in the background. If you want to show update dialogs select Always ask.
Product updates
Pausing auto-updates for specific update profiles temporarily disables automatic product updates, for example while connected to the internet using other networks or metered connections. Keep this setting enabled to have constant access to the latest features and the highest possible protection.
In some cases, a server restart may be required for the updates to take place. |