False positive file

We request that you submit files that are detected as an infection but are not infected to improve our detection engine and help others to be protected. False positives (FP) may occur when a pattern of a file matches the same pattern contained in a detection engine.

note

The first three parameters are required to identify legitimate applications and distinguish them from malicious code. By providing additional information, you will help our laboratories significantly in the identification process and in the processing of samples.

Application name and version

Program title and its version (for example number, alias or code name).

File origin (URL address or vendor)

Type a file origin (source) and note how you encountered this file.

Application's purpose

The general application description, type of application (for example, browser, media player, ...) and its functionality.

Notes and additional information

Here you can add additional information or descriptions that will help while processing the suspicious file.