ESET Endpoint Security for Android – Table of Contents

Customer Care

ESET Customer Care specialists are available to provide administrative assistance or technical support related to ESET Endpoint Security for Android or any other ESET product.

To send a support request directly from your device, tap the Menu icon Three dots in the ESET Endpoint Security for Android main screen, tap Customer care > Customer care and fill in all required fields.

Customer care

ESET Endpoint Security for Android includes advanced logging functionality to help diagnose potential technical issues. To provide ESET with a detailed application log, verify that Submit application log is selected (default). Tap Submit to send your request. An ESET Customer Care specialist will contact you at the email address you provided.


Important

Application is unable to open or is not responding

To submit support request to ESET if ESET Endpoint Security for Android is not responding or you are unable to open it, go to Settings > Apps > ESET Endpoint Security for Android > Storage & cache > Clear Storage or Clear Data (depends on your device). Click Customer care and fill in all required fields.