Admin Password

The Admin password is required to unlock a device, send Anti-Theft commands, access password protected features and uninstall ESET Endpoint Security for Android.

IMPORTANT: Please choose the password carefully. To increase security and make the password harder for others to guess, use a combination of small letters, capital letters and numbers.

To reset the Admin password on a device with a locked screen:

1.Tap Forgotten password? > Continue > Request verification code. If the device is not connected to the Internet, tap the choose offline reset link instead and contact ESET Customer Care.

2.Check your email – an email containing verification code and device ID will be sent to the email address associated with the ESET license. The verification code will be active for 7 days after receiving.

3.Enter the verification code and a new password on your device's locked screen.