Log files

Log files contain information about all important program events that occur and provide an overview of detected threats. Logging is an essential tool in system analysis, threat detection, and troubleshooting. Logging happens in the background with no user interaction. Information is recorded based on the current log verbosity settings. You can view text messages and logs directly from the ESET Endpoint Security for macOS environment, as well as archive logs.

Log files are accessible from the ESET Endpoint Security for macOS main menu by clicking Tools > Log files. Select the desired log type using the Log drop-down menu at the top of the window. The following logs are available:

Detected threats –  Provides information about events related to the detection of infiltrations.

Events – All important actions performed by ESET Endpoint Security for macOS are recorded in the Event logs.

Computer scan – Displays results of all completed scans. Double-click any entry to view the details of a specific computer scan.

Device control – Contains records of removable media or devices that were connected to the computer. Only devices with a device control rule are recorded to the log file. If the rule does not match a connected device, a log entry for a connected device is not  created. Here you can also see details such as the device type, serial number, vendor name, and media size (if available).

Firewall – Displays all remote attacks detected by the firewall. Firewall logs contain information about detected attacks on your system. The Event column lists the detected attacks, the Source column tells you more about the attacker, and the Protocol column reveals the communication protocol used for the attack.

Web control – Shows blocked or allowed URL addresses and details about how they were categorized.

Filtered websites –Lists web sites that were blocked by Web access protection or Web control. In these logs you can see the time, URL, status, IP address, user, and application that opened a connection to the particular web site.

Right-click any log file and click Copy to copy the contents of that log file to the clipboard.