Why do I need an admin password?

When you start Full Disk Encryption (FDE) on a standalone system (not managed by ESET Endpoint Encryption), you will be prompted to save an administrator password file.

The purpose of the password is to:

•Act as an emergency password if you forget your FDE user login details.

•Provide the ability to initiate decryption of a full disk encrypted machine.

•Use with our recovery software in the event of a Windows error.

The default filename of the admin password files is either 'adminpassword.txt' (version 4.6.4 and earlier) or 'adminpassword.htm' (version 4.6.6 or later).

Due to the importance of this password file, you should store it in a safe place. Ensure that you save this password file on another machine or unencrypted storage. It must be accessible in the event of a problem with the system.

You may print a copy of the password file for storage. The latest ESET Endpoint Encryption includes the ability to print the file when starting encryption.

The password contained within the file is associated with the username admin.

Select Start System from the blue ESET Endpoint Encryption bootloader screen and fill in the username admin and the password from your admin password file to use admin login.

All full disk encryption passwords are case-sensitive.