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Uninstallation

Local uninstallation

warning

ESET Endpoint Antivirus for macOS can not be completely uninstalled by dragging the ESET Endpoint Antivirus for macOS icon to the Trash from the Applications folder. System extension will stay installed on the computer, and Uninstaller.app will not be able to remove them later.

To prevent users from uninstalling ESET Endpoint Antivirus for macOS, we recommend adding a no modify flag to ESET Endpoint Antivirus for macOS. To add the no modify flag, run the following command on the target computer:

sudo chflags -Rf schg /Applications/ESET\ Endpoint\ Antivirus\.app

 

You will need to remove the no modify flag before the ESET Endpoint Antivirus for macOS uninstallation. To remove the no modify flag, run the following command on the target computer:

sudo chflags -Rf noschg /Applications/ESET\ Endpoint\ Antivirus\.app

To uninstall the ESET Endpoint Antivirus for macOS:

important

If you manage your ESET Endpoint Antivirus for macOS using ESET PROTECT On-Prem or ESET PROTECT you can create and run a client task to uninstall the ESET Endpoint Antivirus for macOS remotely:

•Create and run Software Uninstall task in ESET PROTECT On-Prem.

•Create and run Software Uninstall task in ESET PROTECT.

1.Launch the ESET Endpoint Antivirus for macOS Uninstaller. There are several ways to launch the ESET Endpoint Antivirus for macOS Uninstaller:

•Open the ESET Endpoint Antivirus for macOS installation file (.dmg) and double-click Uninstaller.

•Launch Finder, open the Applications folder on your hard drive, Control-click (or right-click) the ESET Endpoint Antivirus for macOS icon > select Show Package Contents from the shortcut menu. Open the Contents > Helpers folder and double-click the Uninstaller icon.

2.Click Uninstall to start the uninstallation process. You will be prompted to type the administrator password.

important

If there is an issue removing the system extensions, you may be prompted to type the administrator password during the uninstallation process.

3.If you are uninstalling ESET Endpoint Antivirus for macOS on macOS 12 Monterey, you will be prompted to allow the Uninstaller.app to manage users created by ESET Endpoint Antivirus for macOS. The following dialog will be displayed:
"Uninstaller.app" would like to administer your computer. Administration can include modifying passwords, networking and system settings.
Click OK. If you click Don't allow, ESET Endpoint Antivirus for macOS will not be uninstalled completely.

4.Click Close to exit the Uninstaller.

5.Restart your computer.

Uninstallation via the command line

You can uninstall ESET Endpoint Antivirus for macOS by running the uninstallation script from the Terminal. If you installed ESET Endpoint Antivirus for macOS to the default location, run the following command:
sudo /Applications/ESET\ Endpoint\ Antivirus.app/Contents/Helpers/Uninstaller.app/Contents/Scripts/uninstall.sh