Upgrading to a more recent version

New versions of ESET Endpoint Antivirus are issued to implement improvements or fix issues that cannot be resolved by automatic updates to program modules.

Upgrading to a more recent version can be accomplished in several ways:

1.Automatically, using ESET Security Management Center (ESMC) or ESET Cloud Administrator (ECA). ESET Endpoint Antivirus version 7 cannot be managed by ESET Remote Administrator.

2.Automatically, using GPO or SCCM.

3.Manually, by downloading and installing a more recent version over the previous one.

Recommended upgrade scenarios

I manage or I want to manage my ESET products remotely

If you manage more than 10 ESET Endpoint products, consider handling upgrades using ESMC or ECA.

Please refer to the following documentation:

ESMC | Upgrade ESET software via a client task

ESMC | Guide for a small to medium-sized businesses that manage up to 250 Windows ESET endpoint products

Introduction to ECA

Upgrading manually on a client workstation

Do not install version 7 over a version 4.x, similarly, if you have an older/non-functional ESET Endpoint Antivirus version 5.x or 6.x.

If you plan to handle upgrades on individual client workstations manually:

1.Verify that your operating system is supported (Windows Vista and Windows XP is not supported for version 7).

2.Download and install a more recent version over the previous one.