If you are installing ESET Cyber Security for the first time, you must allow Full Disk Access to be protected by ESET Cyber Security. This can be done as part of the Onboarding process or you can Allow Full Disk Access manually using the steps below:
macOS Ventura (13) and newer
1.Open System Settings.
2.Select Privacy & Security from the menu on the left.
3.Click the Full Disk Access option, and click the ESET Cyber Security toggle to enable it.
4.Use your Touch ID or click Use Password, type your User Name and Password and click Unlock.
5.If a restart ESET Cyber Security prompt displays, click Later.
6.Click the ESET Real-time File System Protection toggle to enable it.
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In case you are running the latest version of macOS Sonoma, versions 14.4 or 14.4.1, ESET Cyber Security can loose full disk access and ESET items need to be added manually as shown above.
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macOS Monterey (12) and older
1.Open System Preferences.
2.Go to Privacy tab and select Full Disk Access from the menu on the left.
3.Click the lock icon at the bottom left to allow changes in the settings window.
4.Use your Touch ID or click Use Password, type your User Name and Password, then click Unlock.
5.Select ESET Cyber Security from the list.
6.A restart ESET Cyber Security notification will display. Click Later.
7.Select ESET Real-time File System Protection from the list.
8.Click Start Again in the alert dialog window to restart ESET Cyber Security and reflect the changes, or restart your computer. For more detailed information, visit our Knowledgebase article. |
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Restarting the onboarding wizard
Open Finder > Applications > Control-click (or right-click) the ESET Cyber Security icon > select Show Package Contents from the shortcut menu > open Contents > open Helpers > Onboarding. The onboarding wizard will guide you through the necessary steps to have full protection of ESET Cyber Security.
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