Policies

Larger organizations usually have multiple departments and want to configure different protection settings for each organizational unit. ESET Cloud Office Security provides policy-based protection settings that you can customize according to your needs and assign to selected Users and user Groups, Tenants, Team groups, or SharePoint sites.

To add filtering criteria, click Add filter and select the applicable item Name and type a valid policy name. The Policies tree shows Tenants and their user groups, Team groups, or SharePoint sites, including a Not assigned group containing custom policies that are not assigned to any target.

You can add a new policy or modify an existing policy and its settings:

1.Click Policies > New policy.

2.Type Name and Description for a new policy.

3.Select a target and configure a policy for:

Tenants — Exchange Online, OneDrive, SharePoint sites, and Team groups protection and assign it to selected tenants

Users — Exchange Online and OneDrive protection, and assign it to selected users, or a user group(s)

Team groups — Team groups protection and assign it to selected team groups

SharePoint sites — SharePoint sites protection and assign it to selected sites

4.Customize protection Settings for Exchange Online, OneDrive, Team groups, SharePoint sites or ESET LiveGuard Advanced and click Next.

5.Click Assign and choose a target that the policy will be assigned to.

6.Click Save changes to save the policy setting.

expand Policy principles


NOTE

To rearrange policy priority, click Change order. Select a policy or multiple policies, and click Apply sooner or Apply later to change their priority. Policies are applied globally (regardless of assignment – tenant, group, or user) in specified order from top to bottom. The default policy is always applied first.

To perform the following actions, select the policy and click the icon_contextmenu_b_tiny icon:

Action

Usage

Show Details

Displays detailed information about a created policy, settings, and policy assigned to it.

Edit

Modify the configuration of an existing policy.

Assign

Select Users, Tenants, Team groups, or SharePoint sites to which the policy applies.

Duplicate

Create a new policy based on the selected template. A new name will be required for the duplicate policy.

Delete

Remove selected policy completely.

 


EXAMPLE

Create a custom tenant policy to see all scan results (including clean) in Logs. Tenant policy applies to all users (protected and unprotected).

1.Click Policies > New policy.

2.Type a Name and Description for the new policy, select Tenants as a target, and click Next.

3.Expand Exchange online general and use the slider to enable Log all objects.

4.Expand OneDrive general and use the slider to enable Log all objects.

5.Expand Team groups general and use the slider to enable Log all objects

6.Expand SharePoint sites general and use the slider to enable Log all objects and click Next.

7.Click Assign, select the check box next to the tenant, and then click OK.

8.Click Save changes to finish the process.


EXAMPLE

Create a custom policy for specific users with advanced settings that will affect how Malware, Spam, and Phishing are dealt with. With this policy in place, email attachments that contain malware will be deleted, spam messages will be moved to the user's junk folder, phishing emails will have their subjects tagged and put to quarantine, and contents of malware files located on OneDrive will be replaced with plain text to prevent causing any harm.

1.Click Policies > New policy.

2.Type a Name and Description for the new policy, select Users as a target, and click Next.

3.Expand Exchange Online Anti-Malware and use the drop-down menu next to When items are reported to select Delete attachment.

4.Expand the Exchange Online Anti-Spam and use the drop-down menu next to When items are reported to select Move to Junk.

5.Expand the Exchange Online Anti-Phishing and use the slider to enable Tag subject. You can also change the Tag subject text if you want to customize it.

6.Expand the OneDrive Online Anti-Malware, use the drop-down menu next to When items are reported to select Replace and click Next.

7.Click Assign, select check boxes next to the users you want to apply the policy to, and click OK. If a user has an existing custom policy applied, it will be overwritten with the new one.

8.Click Save changes to finish the process.