ESET LiveGuard Advanced

ESET LiveGuard Advanced analyzes submitted files by executing suspicious code in an isolated environment to evaluate its behavior. ESET Cloud Office Security submits suspicious email attachments and files from Microsoft Exchange Online, OneDrive, Teams groups and SharePoint sites to ESET LiveGuard Advanced for analysis. ESET Cloud Office Security does not require uploading data to an ESET management console. Information about submitted files and their results is present in ESET Cloud Office Security.

For more detailed information about ESET LiveGuard Advanced, see How ESET LiveGuard Advanced detection layers work.

ESET LiveGuard Advanced results for samples usually arrive within a few minutes for email messages. However, the default waiting interval is set to 5 minutes. In rare cases, when ESET LiveGuard Advanced results do not arrive within the interval, the message is released.

The analysis results are sent back to your ESET Cloud Office Security. It chooses to take no action, clean or delete the file based on the cleaning settings defined in your policy.

ESET LiveGuard Advanced is a paid security service that adds a layer of protection designed to mitigate new, unknown threats. It analyzes suspicious files in a cloud sandbox using advanced detection engines. ESET Cloud Office Security subscription makes you eligible to use ESET LiveGuard Advanced feature at no extra fee. You will see the ELG label next to the subscription code in subscription management.

To enable ESET LiveGuard Advanced in ESET Cloud Office Security, create a new policy or configure an existing one. Users or groups assigned to this policy will have additional protection.