Alerts and message boxes


Looking for information about common alerts and notifications?

Threat found

Address has been blocked

Product not activated

Update is available

Troubleshooting for "Modules update failed" message

'File corrupt' or 'Failed to rename file'

Website certificate revoked

The Alerts and message boxes (formerly Alerts and notifications) section under User interface allows you to configure how threat alerts and system notifications (for example, successful update messages) are handled by ESET NOD32 Antivirus. You can also set the display time and transparency of system tray notifications (this applies only on systems that support system tray notifications).


Alert windows

Disabling Display alerts will cancel all alert windows, and is only suitable for a limited amount of specific situations. For most users, we recommend that this option be left in its default setting (enabled).

In-product messaging

Display marketing messages – In-product messaging has been designed to inform users of ESET news and other communications. Sending marketing messages requires the consent of a user. Therefore, marketing messages are not sent to a user by default (shown as a question mark). By enabling this option, you agree to receive ESET marketing messages. If you are not interested in receiving ESET marketing material, disable the option.

Desktop notifications

Notifications on the Desktop and balloon tips are informative only, and do not require user interaction. The Desktop notifications section was moved under Tools > Notifications in Advanced setup (version 12.2 and later).

Message boxes

To close pop-up windows automatically after a certain period of time, select Close message boxes automatically. If they are not closed manually, alert windows are automatically closed after the specified time period elapses.

Confirmation messages – Shows you a list of confirmation messages that you can select to display or not to display.