ESET DEM plugin for N-able N-central introduction

ESET Direct Endpoint Management plugin for N-able N-central is a Remote Management and Monitoring (RMM) tool that offers a wide range of functionality, from fast installation and activation to alert management, allowing for a high level of automation for Managed Service Providers (MSPs). RMM tools also provide a certain level of automation to fix any health issues that arise or create an email notification for the MSP to resolve when the issue cannot be resolved through automation.

Automation and Monitoring

ESET Direct Endpoint Management plugin for N-able N-central provides MSPs with the ability to verify the ESET security product installation status and monitor the protection status and the scan/threat logs of managed devices using Automation policies (tasks) and Custom Services (monitoring). Automation Policies refer to one-time tasks. Custom Services refer to the monitoring features. Custom Services leverage Automation Policies, running on an interval and depending on the return value, it can flag managed devices needing attention.

Integrating with the ESET PROTECT or ESET PROTECT On-Prem

Installing an additional cloud or on-premises console is unnecessary, as the plugin works directly from N-able N-central console and communicates directly with your managed devices. However, the MSPs can use it alongside ESET PROTECT or ESET PROTECT On-Prem for additional functionality. You must install the ESET Management Agent on your managing devices to take advantage of such a setup.