Migration from ERA 5.x and EFSW 4.5
To migrate your remote management environment from ESET Remote Administrator (ERA) 5.x to Datto RMM, follow the steps below:
I. Install the latest version of the components
1.Make sure all your client computers meet the Requirements of the ESET Direct Endpoint Management plugin for Datto RMM.
2.Add the ESET Direct Endpoint Management plugin for Datto RMM Components to your component library.
3.Configure the monitoring to allow viewing of the statuses of your ESET products.
4.Identify if any computers are affected by the Legacy startup issue and take appropriate action.
II. Uninstall the version 4.5 ESET File Security
1.In ERA 5, create a policy.
a.Click Policy Editor > Add New Policy.
b.In the Policy name field, type a policy name.
c.In the Parent policy list, select BaseUp.
d.In the Policy configuration section, select Create empty policy configuration.
e.Click OK.
2.Double-click the policy from step 1b.
3.Expand Windows Server v4.5, locate the Enable Self-defense setting, disable it, and then click Console.
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To fully disable Self-Defense, reboot each server after it received the policy to disable self-defense. |
4.At this time, we recommend you schedule a maintenance window.
5.Select all applicable servers ready for migration, right-click, and select Set Policy.
6.Select the appropriate server migration policy and then click Set Policy. The Requested Policy Name column updates and policy changes and changes to Self-defense reflect the next time servers check into the system.
7.Reboot the server machine to disable self-defense before uninstalling the ESET product.
8.Schedule a job to uninstall ESET File Security for Windows Server 4.5 from Datto RMM. When creating the Uninstall job, select Uninstall from the product drop down list.
9.After the uninstall completes, reboot the server again.
10. After the reboot completes, schedule a Job to install the latest ESET File Security for Windows Servers.
III. Upgrade Endpoints to latest version of ESET Endpoint products using a Deployment task.
Follow the steps in the Upgrade Endpoint to the latest version topic.
IV. Decommission the old ERA server safely
Confirm that all computers are no longer using a legacy product versions and safely decommission the ERA server.