Page-1 Round Corner Rectangle ACTIVATION PROBLEM ACTIVATION PROBLEM Round Corner Rectangle.4 Home licensing specifics Home licensing specifics Dynamic connector Topic ESET License Manager ESET License Manager Dynamic connector.14 Topic.16 Refer a friend Refer a friend Dynamic connector.17 Topic.19 License verification / ownership License verification / ownership Dynamic connector.20 Round Corner Rectangle.21 Reinstalling ESET Reinstalling ESET Round Corner Rectangle.24 Business licensing specifics Business licensing specifics Round Corner Rectangle.27 Expired license of a "trial" Expired license of a "trial" Round Corner Rectangle.28 Attempts to activate with pirate/leaked licenses Attempts to activate with pirate/leaked licenses Round Corner Rectangle.29 Users do not divide "installation" to installation/activation Users do not divide "installation" to installation/activation Round Corner Rectangle.30 Don't know how to activate Don't know how to activate Round Corner Rectangle.31 Received an activation error code Received an activation error code Round Corner Rectangle.32 Older activation methods Older activation methods Round Corner Rectangle.33 Problem because of entering an incorrect License Key Problem because of entering an incorrect License Key Round Corner Rectangle.34 Problem with ESET activation services Problem with ESET activation services Round Corner Rectangle.35 Problem with user's device Problem with user's device Dynamic connector.36 Dynamic connector.37 Dynamic connector.38 Dynamic connector.39 Dynamic connector.40 Dynamic connector.41 Dynamic connector.42 Dynamic connector.43 Dynamic connector.44 Dynamic connector.45 Dynamic connector.46 Topic.56 Lost license information after reinstall Lost license information after reinstall Dynamic connector.58 Topic.59 Activating remotely Activating remotely Topic.60 ESET Business Account ESET Business Account Topic.61 ESET License Administrator ESET License Administrator Dynamic connector.62 Dynamic connector.63 Dynamic connector.64 Topic.67 ESET Remote Administrator activation task ESET Remote Administrator activation task Topic.68 ESET Security Management Center activation task ESET Security Management Center activation task Dynamic connector.69 Dynamic connector.70 Topic.71 License seats License seats Topic.72 Subunits Subunits Topic.73 Offline activation Offline activation Topic.74 Migrating from ELA to EBA Migrating from ELA to EBA Topic.75 License seats License seats Topic.76 Subunits Subunits Topic.77 Offline activation Offline activation Dynamic connector.78 Dynamic connector.79 Dynamic connector.80 Dynamic connector.81 Dynamic connector.82 Dynamic connector.83 Dynamic connector.84 Topic.85 Users don't know what to do when trial expires Users don't know what to do when trial expires Topic.86 Users think "they pay the money" and that's everything, it sh... Users think "they pay the money" and that's everything, it should work Dynamic connector.87 Dynamic connector.88 Topic.89 What does "activation" mean? What does "activation" mean? Dynamic connector.90 Topic.91 Users don't know their License Key Users don't know their License Key Topic.92 Users don't know how to retrieve their License Key Users don't know how to retrieve their License Key Topic.93 Didn’t read email or Spam/Promotions folders Didn’t read email or Spam/Promotions folders Dynamic connector.94 Dynamic connector.95 Topic.96 Users don't know what to do with activation errors Users don't know what to do with activation errors Topic.97 Activation error code for ESET home products Activation error code for ESET home products Topic.98 Activation error code for ESET business products Activation error code for ESET business products Topic.99 ESET-issued Username and Password ESET-issued Username and Password Topic.100 Activation key (box product) Activation key (box product) Topic.101 License key was not copy&pasted License key was not copy&pasted Topic.102 License key was copy&pasted with an extra space or character License key was copy&pasted with an extra space or character Topic.103 Expired License key Expired License key Topic.104 License key valid for a different ESET product License key valid for a different ESET product Topic.105 ESET internal activation server issues ESET internal activation server issues Topic.106 ESET servers in cloud issues / connection has stopped working ESET servers in cloud issues / connection has stopped working Topic.107 User has malware on computer User has malware on computer Topic.108 User has 3rd party AV/security tool installed User has 3rd party AV/security tool installed Topic.110 User has ESET product not up-to-date (older installer) User has ESET product not up-to-date (older installer) Topic.111 User has a problem with Internet connection User has a problem with Internet connection Topic.112 SSL certificate issues (activation done via HTTPS) SSL certificate issues (activation done via HTTPS) Topic.113 DNS poisoned edf.eset.com DNS poisoned edf.eset.com Topic.114 Connection blocked Connection blocked Topic.116 Proxy server incorrect settings Proxy server incorrect settings Topic.117 Internet is not working Internet is not working Topic.118 User has OS not up-to-date User has OS not up-to-date Dynamic connector.121 Dynamic connector.122 Dynamic connector.123 Dynamic connector.124 Dynamic connector.125 Dynamic connector.126 Dynamic connector.128 Dynamic connector.129 Dynamic connector.130 Dynamic connector.131 Dynamic connector.132 Dynamic connector.133 Dynamic connector.134 Dynamic connector.135 Dynamic connector.136 Dynamic connector.137 Dynamic connector.138 Dynamic connector.139 Dynamic connector.140 Dynamic connector.141 Dynamic connector.142 Internet Topic.145 A firewall blocks connection for activation A firewall blocks connection for activation Dynamic connector.146 Sheet.147 Sheet.148 Topic.149 Activation error code for ESET mobile products Activation error code for ESET mobile products Dynamic connector.150 Round Corner Rectangle.151 Activation troubleshooting Activation troubleshooting Dynamic connector.152 Topic.153 Create ECP logs Create ECP logs Dynamic connector.154 Topic.155 Product activated but unable to update modules Product activated but unable to update modules Dynamic connector.156 Dynamic connector.157 Topic.158 Corrupted installation Corrupted installation Dynamic connector.159