Upgrade

There are different ways to upgrade your ESET PROTECT Server and other ESET PROTECT components. See also migration and reinstallation procedures.

Ensure you have a supported operating system before upgrading to ESET PROTECT On-Prem 12.0.

We recommend that you back up the ESET PROTECT database before upgrading.

If you have an earlier unsupported database installed (MySQL 5.5/5.6 or Microsoft SQL 2008/2012), upgrade your database to a compatible database version before upgrading the ESET PROTECT Server.

Upgrade from ERA 5.x/6.5 or ESMC 7.x

If you have ERA 5.x/6.x or ESMC 7.x, the direct upgrade to ESET PROTECT On-Prem 12.0 is not supported—Perform a clean installation of ESET PROTECT On-Prem 12.0.

Upgrade from an earlier ESET PROTECT On-Prem version to ESET PROTECT On-Prem 12.0

You can upgrade to ESET PROTECT On-Prem 12.0 from ESET PROTECT On-Prem 10.0 and later. A direct upgrade from the End of Life versions 8.x–9.x has not been tested and is not supported.

ESET PROTECT Mobile Device Management/Connector (MDM/MDC) component (on-premises only) reached End of Life in January 2024. ESET PROTECT On-Prem versions 11.1 and later do not support mobile device management.

Select one of the upgrade procedures:

Upgrade procedure	Operating system	Comment
Components Upgrade task in the Web Console	Windows/Linux
ESET PROTECT On-Prem 12.0 All-in-one installer	Windows	All-in-one installer is the recommended upgrade option if the existing installation was performed via the All-in-one installer (you have default installations of the Microsoft SQL database and Apache Tomcat).
Manual component-based upgrade	Linux	Linux instructions for advanced users.
Upgrade ESET PROTECT Virtual Appliance	Linux (Virtual Appliance)

To look up what version of each ESET PROTECT component you are running, verify your ESET PROTECT Server version. Navigate to the About page in the ESET PROTECT Web Console, and see the list of all ESET PROTECT component versions.

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