Server installation

To install the ESET PROTECT Server component on Windows:

1.Visit the ESET PROTECT download section to download a standalone installer for this ESET PROTECT component (server_x64.msi).

2.Make sure all prerequisites are met.

3.Run the ESET PROTECT Server installer and accept the EULA if you agree.

4.Deselect the check box next to Participate in product improvement program if you do not agree to send crash reports and anonymous telemetry data to ESET (OS version and type, ESET product version and other product-specific information). If the check box is left selected, telemetry data and crash reports will be sent to ESET.

5.Leave the check box next to This is cluster installation empty and click Next. arrow_down_business Is this a cluster installation?

6.Select a Service user account. This account will be used to run the ESET PROTECT Server service. The following options are available:

Network service account - Select this option if you do not use a domain.

Custom account - Provide domain user credentials: DOMAIN\USERNAME and password.


7.Connect to a Database. All data is stored here (ESET PROTECT Web Console password, client computer logs, etc.):

Database: MySQL Server/MS SQL Server/MS SQL Server via Windows Authentication

ODBC Driver: MySQL ODBC 5.1 Driver/MySQL ODBC 5.2 Unicode Driver/MySQL ODBC 5.3 Unicode Driver/MySQL ODBC 8.0 Unicode Driver/SQL Server/SQL Server Native Client 10.0/ODBC Driver 11 for SQL Server/ODBC Driver 13 for SQL Server/ODBC Driver 17 for SQL Server

Database name: We recommend that you use the pre-defined name or change it if required.

Hostname: hostname or the IP address of your database server

Port: used for connection to the database server

Database admin account Username/Password

Use Named Instance - If you are using an MS SQL database, you can select the Use Named Instance check box to use a custom database instance. You can set it in the Hostname field in the form HOSTNAME\DB_INSTANCE (for example,\ESMC7SQL). For clustered database, use only the cluster name. If this option is selected, you cannot change the database connection port - the system will use default ports determined by Microsoft. To connect the ESET PROTECT Server to the MS SQL database installed in a Failover Cluster, enter the cluster name in the Hostname field.



ESET PROTECT Server stores large data blobs in the database, therefore it is necessary to configure MySQL to accept large packets for ESET PROTECT to run properly.

This step will verify your connection to the database. If the connection is good, proceed to the next step.

8.Select a user for ESET PROTECT that has access to the database. You can use an existing user, or setup can create a user for you.


9.Enter a password for Web Console access.


10. ESET PROTECT uses certificates for client-server communication. Select one of the following options:

Keep currently used certificates - This option is available only if the database was already used with another ESET PROTECT Server before.

Load certificates from file - Select your existing Server certificate and Certification Authority.

Generate new certificates - The installer generates new certificates.


11. Follow this step if you have selected the Generate new certificates option in the previous step.

a)Specify additional information about the certificates (optional). If you type the Authority password, be sure to remember it.


b)In the Server Certificate field, type the Server hostname and a Certificate password (optional).


Server hostname in the Server certificate must not contain any of the following keywords: server, proxy, agent.


c)In Peer certificate password field, type the password for Agent and Proxy Peer certificates.


12. Setup can perform an initial Static Group Synchronization task. Select the method (Do not synchronize, Sync with Windows Network, Sync with Active Directory) and click Next.

13. Enter a valid License Key or choose Activate later.


14. Confirm or change the installation folder for the server and click Next.

15. Click Install to install the ESET PROTECT Server.


When you have completed the installation of the ESET PROTECT Server, you can also install ESET Management Agent on the same machine (optional). This way you will be able to manage the server itself the same way you would mange a client computer.