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Uninstall ESET Management Agent

The ESET Management Agent can be uninstalled in several ways.

Remote uninstallation using ESET PROTECT Web Console

1.Log in to ESET PROTECT Web Console.

2.From the Computers pane, select a computer from which you want to remove the ESET Management Agent and click New Task.

Alternatively, select multiple computers by selecting the corresponding check boxes and then click Computer > Tasks > New Task.

3.Type a Name for the task.

4.From the Task category drop-down menu select ESET PROTECT On-Prem.

5.From the Task drop-down menu select Stop Managing (Uninstall ESET Management Agent).


important

Uninstalling the ESET Management Agent removes the device from ESET PROTECT On-Prem management:

ESET security product may keep some settings after uninstalling the ESET Management Agent.

If the ESET Management Agent is password-protected, you must provide the password to uninstall, repair or upgrade (with changes) the Agent. We recommend that you reset some settings that you do not want to keep (for example, password protection) to default settings using a policy before the device is removed from management.

All tasks running on the Agent will stop. The Web Console may not shoe accurate task statuses (Running, Finished, Failed) due to replication.

After uninstalling the Agent, you can manage your security product with EGUI or eShell.

6.Review the task Summary and click Finish.

7.Click Create Trigger to specify when this Client Task should be executed and on what Targets.

Local uninstallation - Windows


note

See also the instructions for local uninstallation of ESET Management Agent on Linux or macOS.

For Agent uninstallation troubleshooting, see ESET Management Agent uninstallation troubleshooting.

1.Connect to the endpoint computer where you want to remove the ESET Management Agent (for example via RDP).

2.Navigate to Control Panel > Programs and Features and double-click ESET Management Agent.

3.Click Next > Remove and follow the uninstallation instructions.


important

If you have set up a password using a policy for your ESET Management Agents, you have these options:

You will need to type the password during uninstallation.

Unassign the policy first before uninstalling ESET Management Agent.

Redeploy ESET Management Agent over an existing password protected Agent (a Knowledgebase article).