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About help

This Installation guide was written to help with the installation and upgrade of ESET PROTECT On-Prem and provides instructions for the process.

For consistency and to help prevent confusion, the terminology used throughout this guide is based on the ESET PROTECT On-Prem parameter names. We also use a set of symbols to highlight topics of specific interest or significance.


note

Notes can provide valuable information, such as specific features or a link to a related topic.


important

This requires your attention and it should not be skipped. Usually, it provides non-critical but significant information.


warning

Critical information you should treat with increased caution. Warnings are placed specifically to deter you from committing potentially harmful mistakes. Please read and understand text placed in warning brackets, as it references highly sensitive system settings or something risky.


example

Example scenario that describes a user case relevant for the topic where it is included. Examples are used to explain more complicated topics.

Convention

Meaning

Bold type

Names of interface items such as boxes and option buttons.

Italic type

Placeholders for information you provide. For example, filename or path means you type the actual path or a name of file.

Courier New

Code samples or commands.

Hyperlink

Provides quick and easy access to cross-referenced topics or external web location. Hyperlinks are highlighted in blue and may be underlined.

%ProgramFiles%

The Windows system directory which stores installed programs of Windows and others.

Online Help is the primary source of help content. The latest version of Online Help will automatically be displayed when you have a working internet connection. The ESET PROTECT On-Prem Online Help pages include four active tabs at the top navigation header: Installation/Upgrade, Administration and VA Deployment.

Topics in this guide are divided into several chapters and sub-chapters. You can find relevant information by using the search field at the top.


important

When you open a User Guide from the navigation bar at the top of the page, search will be limited to the contents of that guide. For example, if you open the Administrator guide, topics from the Installation/Upgrade and VA Deployment guides will not be included in search results.

 

The ESET Knowledgebase contains answers to the most frequently asked questions, as well as recommended solutions for various issues. Regularly updated by ESET technical specialists, the Knowledgebase is the most powerful tool for resolving various types of problems.

The ESET Forum provides ESET users with an easy way to get help and to help others. You can post any problem or question related to your ESET products.

You can post your rating and/or provide a feedback on a specific topic in help: Click the Was this information helpful? link underneath the help page.