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The following prerequisites must be met before ESET PROTECT Virtual Appliance deployment:

You must use a supported hypervisor.

Verify that the guest operating system (if a hosted hypervisor, such as VMware Workstation/Player or Oracle VirtualBox is used) is supported.

Verify that system clock settings between the host and guest operating systems are synchronized.

VT must be enabled in the host system BIOS. This feature may be named VT, Vanderpool Technology, Virtualization Technology, VMX, or Virtual Machine Extensions. This setting is commonly located in the security screen of the BIOS. The location of this setting varies depending on the system vendor.

Ensure the connection for the network adapter on your Virtual Machine is set to Bridged (or, alternatively NAT).

If you are using NAT mode, port forwarding must be configured on your virtual machine for ESET PROTECT On-Prem to be accessible from the network. Ports that need forwarding are displayed in the console window of your ESET PROTECT VA after you have deployed and configured it.

ESET PROTECT Virtual Appliance only supports IPv4 environments. While You can manually set up an IPv6 environment, IPv6 is not supported.


We recommend that you create a snapshot of your newly deployed and configured ESET PROTECT VA and synchronize it with Active Directory. We also recommend that you back up the database before deploying the ESET Management Agent on client computers.