ESET PROTECT VA passwords

ESET PROTECT Virtual Appliance uses a few different user accounts. The following table explains the different account types:

Account type	Username	Default password	Description and use
Operating system root	root	eraadmin	This is an account which you can use to log into your ESET PROTECT Virtual Appliance. It allows you to access ESET PROTECT VA Management Console and Webmin Management Interface, allows you to perform Factory reset or if you need to Pull database from other server. Usually, you will be asked to type your VM password.
Administrator	admin	eraadmin	This user account in the sudo group is only in Rocky Linux and serves for remote access via SSH (use root in CentOS).
Database (MySQL) root	root	eraadmin	This is a root account for the MySQL database server. It allows you to perform database operations such as database Backup or database Restore. Usually, you will be asked to type your database root password.
ESET PROTECT Web Console Administrator	Administrator	specified during ESET PROTECT VA configuration	This password is important because it allows you to access ESET PROTECT Web Console.

The default password is changed during ESET PROTECT Virtual Appliance configuration. All the accounts above will have the same password you have specified during ESET PROTECT VA configuration. However, each account can be set with a different password. It is more secure to use different passwords, although it may be intricate when using multiple passwords. You might want to find an effective way of handling multiple passwords for ESET PROTECT VA to prevent confusion.

When you deploy ESET PROTECT VA which is not configured yet, it uses the same password eraadmin for all the above accounts until the password is changed during ESET PROTECT Virtual Appliance configuration.

In case of a forgotten password for any of the above accounts, see How to recover a forgotten password for ESET PROTECT VA.

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