ESET Online Help

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ESET PROTECT

The ESET PROTECT module allows you to run certain pre-defined commands, mostly to Repair ESET PROTECT certificates, Run a diagnostic tool or to Reset ESET PROTECT Server password.

Run Diagnostic Tool - click the button to extract logs and information from the system. Logs will be exported for ESET PROTECT Server and ESET Management Agent. You can use the File Manager module to find and download exported diagnostic log files compressed in a .zip format.

diagnostic_tool

Reset ESET PROTECT Server Administrator Password - if you have forgotten your ESET PROTECT Server password or just want to reset the password, type your new password for ESET PROTECT Server Administrator account and press the button to run the command.

reset_srv_admin_psw

Repair ESET PROTECT Server Certificate - repairs ESET PROTECT Server certificate with new PFX/PKCS12 certificate. Click the paper clip icon and browse for ESET PROTECT Server PFX or PKCS12 certificate file, then click Open. Type ESET PROTECT Server certificate password and press the button to run the command.

repair_srv_cert

Repair ESET PROTECT Server Certification Authority - repairs ESET PROTECT Server Certification Authority with DER certificate. Click the paper clip icon and browse for CA .der certificate file, then click Open.

repair_srv_ca_cert

Repair ESET Management Agent Connection - repair ESET Management Agent connection to ESET PROTECT Server. Type your ESET PROTECT Server Hostname and port number, then press the button to run the command.

repair_agent_connection

Repair ESET Management Agent Certificate - repairs ESET Management Agent certificate with new PFX/PKCS12 certificate. Click the paper clip icon and browse for ESET Management Agent PFX or PKCS12 certificate file, then click Open. Type ESET Management Agent certificate password and press the button to run the command.

important

The certificate passphrase must not contain following characters: " \ These characters cause critical error during the initialization of the Agent.

repair_agent_cert

Repair ESET Management Agent Certification Authority - repairs ESET Management Agent Certification Authority with DER certificate. Click the paper clip icon and browse for CA .der certificate file, then click Open.

repair_agent_ca_cert

Edit Apache Tomcat server.xml - you can edit Apache Tomcat server.xml configuration file to change Web Console HTTPS certificates and cipher algorithms. When you press the button, a text editor will open and let you edit the /etc/tomcat/server.xml file. Click Save button to save changes. If a restart is necessary, it will be done automatically. If you do not want to save changes you've made, click Return to commands.

edit_apache_tomcat