Distribution

You have to choose at least one means of distribution.

Send SNMP Trap

Sends an SNMP Trap. The SNMP Trap notifies the Server using an unsolicited SNMP message. For more information, see How to configure an SNMP Trap Service.

Send email

Sends an email message based on your email settings. By default, the notification email is in HTML form and there is a logo in the footer. According to your customization settings (Customization > Light background logo) you can have different logo positions:

no customization - ESET PROTECT logo on the left side of the footer

Co-branding - ESET PROTECT logo on the left and your logo on the right side of the footer

White-labeling - no ESET PROTECT logo, only your logo on the left side of the footer

If Send email is selected, insert at least one email recipient.

Email address - Enter the email address of the recipients of the notification messages.

Click add_new_hover to add a new address field.

To add multiple users at once, click More > Add user (add address of the user from the Computer Users), or More > Import CSV (Import a custom list of addresses from a CSV file structured with delimiters).

More > Paste from clipboard - Import a custom list of addresses separated with custom delimiters. This feature works similarly to CSV import.

Send Syslog

You can use ESET PROTECT to send notifications and event messages to your Syslog server. Also, it is possible to export logs from a client's ESET product and send them to the Syslog server. Syslog severity - Choose the severity level from the drop-down menu. Notifications will then appear with selected severity on the Syslog server.


Basic fields in the Distribution

Message preview - A preview of the message that will appear in the notification. The preview contains configured settings in text form. You can customize both content and the subject of the message and use variables that will be converted to actual values when the notification is generated. This is optional, but it is recommended for better filtering of notifications and overview.

oSubject - The subject of a notification message. Click the edit_default icon to edit the content. An accurate subject can improve message sorting and filtering.

oContent - Click the edit_default icon to edit the content.

You can add variables to Subject and Content to include specific information in the notification. Click Add variable or start typing $ to display the list of variables.

 

General

oLocale - Language of the default message. Message content is not translated.

oTimezone - Set the time zone for the Time of occurrence ${timestamp} variable, which can be used in the customized message.

example

Example

If the event happens at 3:00 of local time, local time is UTC+2, selected time zone is UTC+4, the time reported in the notification would be 5:00.

Click Finish to create a new template based on the template you are editing.