hmLoadTopic({
hmKeywords:"Otklanjanje poteškoća – web-konzola",
hmTitle:"Otklanjanje poteškoća – web-konzola",
hmDescription:"Tablica u nastavku dat će vam uvid u najčešće poruke i statuse pogrešaka prijave na web konzolu, njihovo značenje i neke dodatne korake za otklanjanje poteškoća:",
hmPrevLink:"import_csv_upload.html",
hmNextLink:"fs_deployment.html",
hmParentLink:"about_web_console.html",
hmBreadCrumbs:"<a href=\"fs.html\">Započni<\/a> &gt; <a href=\"about_web_console.html\">ESET PROTECT Web-konzola<\/a>",
hmTitlePath:"Započni > ESET PROTECT Web-konzola > Otklanjanje poteškoća – web-konzola",
hmHeader:"<h1 class=\"p_Heading1\"><span class=\"f_Heading1\">Otklanjanje poteškoća – web-konzola<\/span><\/h1>\n\r",
hmBody:"<p class=\"p_Normal\">Tablica u nastavku dat će vam uvid u najčešće poruke i statuse pogrešaka prijave na web konzolu, njihovo značenje i neke dodatne korake za otklanjanje poteškoća:<\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_small\" >\n\r<thead>\n\r<tr class=\"Table_small\">\n\r<th class=\"Table_small\" scope=\"col\"><p class=\"p_Head_row\"><span class=\"f_Head_row\">Poruka o pogrešci<\/span><\/p>\n\r<\/th>\n\r<th class=\"Table_small\" scope=\"col\"><p class=\"p_Head_row\"><span class=\"f_Head_row\">Mogući uzroci<\/span><\/p>\n\r<\/th>\n\r<\/tr>\n\r<\/thead>\n\r<tbody>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"background-color:#FFEAEA;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><img alt=\"Upozorenje\" title=\"Upozorenje\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/warning.svg\"\/><span class=\"f_NormalTable\"> Prijava nije uspjela: Korisničko ime ili lozinka nisu ispravni<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 8px;\"><span class=\"f_NormalTable\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_NormalTable\">Provjerite jeste li točno upisali korisničko ime i lozinku. Lozinku <a href=\"https:\/\/support.eset.com\/kb7808\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">ESET PROTECT web konzole možete ponovno postaviti<\/a>.<\/span><\/p>\n\r<div style=\"text-align: left; text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding: 0 0 0 0; margin: 0 6px 0 8px;\"><table class=\"Table_important\" >\n\r<tr class=\"Table_important\">\n\r<td class=\"Table_important\" style=\"width:4px; background-color:#E9A514;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_important\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"VAŽNO\" title=\"VAŽNO\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/important.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_important\"><p class=\"p_Normal\">Lozinka mora sadržavati najmanje 14 znakova u najmanje tri sljedeće kategorije: mala slova, velika slova, znamenke ili posebni znakovi. Preporučujemo upotrebu lozinke koja sadrži najmanje 17 znakova.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<p class=\"p_NormalTable\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 8px;\"><span class=\"f_NormalTable\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_NormalTable\">Poruka o pogrešci pojavljuje se kada se korisnik kojeg je administrator <a href=\"admin_ar_create_native_user.html#edit_user\" class=\"topiclink\">deaktivirao<\/a> pokuša prijaviti.<\/span><\/p><\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"background-color:#FFEAEA;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><img alt=\"Upozorenje\" title=\"Upozorenje\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/warning.svg\"\/><span class=\"f_NormalTable\"> Prijava nije uspjela: Povezivanje nije uspjelo uz stanje „Nije povezano”<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Provjerite rade li servis ESET PROTECT servera i vaš servis baze podataka. Pogledajte naš <a href=\"https:\/\/support.eset.com\/kb7800\/\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">članak iz baze znanja<\/a> za detaljne upute.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"background-color:#FFEAEA;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><img alt=\"Upozorenje\" title=\"Upozorenje\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/warning.svg\"\/><span class=\"f_NormalTable\"> Prijava nije uspjela: Korisnik je blokiran. Pokušajte ponovno kasnije.<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\"> <\/span>Nakon 10 neuspješnih pokušaja prijave s iste IP adrese (na primjer, zbog upotrebe netočnih korisničkih podataka za prijavu), daljnji pokušaji prijave s te IP adrese su privremeno blokirani.<span class=\"f_NormalTable\"> Nakon 10 minuta prijavite se pomoću ispravnih korisničkih podataka.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"background-color:#FFEAEA;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><img alt=\"Upozorenje\" title=\"Upozorenje\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/warning.svg\"\/><span class=\"f_NormalTable\"> Prijava nije uspjela: Komunikacijska pogreška<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Provjerite je li servis ESET PROTECT servera <a href=\"https:\/\/support.eset.com\/kb7729\/\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">pokrenut<\/a> i radi li servis Apache Tomcat <a href=\"https:\/\/support.eset.com\/kb7795\/\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">ispravno<\/a>. Pregledajte <a href=\"https:\/\/help.eset.com\/getHelp?product=protect_install&amp;version=13.1&amp;lang=hr-HR&amp;topic=log_file\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">dnevnike<\/a> za Apache Tomcat. Više informacija o ovom problemu potražite u <a href=\"https:\/\/support.eset.com\/kb7800\/\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">članku u bazi znanja<\/a>.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"background-color:#FFEAEA;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><img alt=\"Upozorenje\" title=\"Upozorenje\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/warning.svg\"\/><span class=\"f_NormalTable\"> Prijava nije uspjela: Došlo je do isteka vremena povezivanja<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Provjerite mrežnu vezu i postavke firewalla da biste provjerili može li ESET PROTECT web konzola pristupiti ESET PROTECT serveru. Moguće je i da je ESET PROTECT server preopterećen, pokušajte ga ponovno pokrenuti. Do ovog problema može doći i ako se koristite različitim verzijama ESET PROTECT web konzole i ERA ESET PROTECT servera.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"background-color:#FFEAEA;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><img alt=\"Upozorenje\" title=\"Upozorenje\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/warning.svg\"\/><span class=\"f_NormalTable\"> Prijava nije uspjela: Korisniku nije dodijeljen skup dopuštenja<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Korisnik nema dodijeljenih prava za pristup. Prijavite se kao administrator i uredite korisnički račun tako da ima dodijeljen najmanje jedan <a href=\"admin_ar_permissions_sets.html\" class=\"topiclink\">skup dopuštenja<\/a>.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"background-color:#FFEAEA;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><img alt=\"Upozorenje\" title=\"Upozorenje\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/warning.svg\"\/><span class=\"f_NormalTable\"> Prijava nije uspjela: Pogreška raščlanjivanja odgovora<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Vaša verzija web konzole i ESET PROTECT servera nisu kompatibilne. To se može dogoditi tijekom ili nakon nadogradnje komponenti. Ako se problem nastavi, ručno instalirajte točnu verziju web konzole.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"background-color:#FFF7D2;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><img alt=\"VAŽNO\" title=\"VAŽNO\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/important.svg\"\/><span class=\"f_NormalTable\"> Upotrebljavate nešifriranu vezu! Konfigurirajte web-server tako da koristi HTTPS<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Iz sigurnosnih razloga preporučujemo da <a href=\"https:\/\/support.eset.com\/kb7856\/\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">postavite ESET PROTECT web konzolu tako da se koristi HTTPS-om<\/a>.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">JavaScript je deaktiviran. Aktivirajte JavaScript u svom pregledniku.<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Aktivirajte JavaScript ili nadogradite svoj <a href=\"supported_products.html\" class=\"topiclink\">web preglednik<\/a>.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">SEC_ERROR_INADEQUATE_KEY_USAGE (samo Mozilla Firefox).<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Mozilla Firefox ima <a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/what-does-your-connection-is-not-secure-mean#w_corrupted-certificate-store\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">oštećeno spremište certifikata<\/a>.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/tbody>\n\r<\/table>\n\r<\/div>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_small\" >\n\r<thead>\n\r<tr class=\"Table_small\">\n\r<th class=\"Table_small\" scope=\"col\"><p class=\"p_Head_row\"><span class=\"f_Head_row\">Pogreška<\/span><\/p>\n\r<\/th>\n\r<th class=\"Table_small\" scope=\"col\"><p class=\"p_Head_row\"><span class=\"f_Head_row\">Mogući uzroci<\/span><\/p>\n\r<\/th>\n\r<\/tr>\n\r<\/thead>\n\r<tbody>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Ne prikazuje se zaslon za prijavu ili se zaslon za prijavu naizgled neprestano učitava.<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 8px;\"><span class=\"f_NormalTable\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_NormalTable\">Ponovno pokrenite ESET PROTECT On-Prem<\/span><span class=\"f_Term\">Server<\/span><span class=\"f_NormalTable\"> servis. Nakon ponovnog pokretanja servisa ESET PROTECT On-Prem <\/span><span class=\"f_Term\">Server<\/span><span class=\"f_NormalTable\"> ponovno pokrenite servis <\/span><span class=\"f_Term\">Apache Tomcat<\/span><span class=\"f_NormalTable\">. Nakon toga uspješno će se učitati zaslon za prijavu ESET PROTECT web-konzole. Pročitajte i naš <a href=\"https:\/\/support.eset.com\/kb7799\/\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">članak u bazi znanja<\/a>.<\/span><\/p>\n\r<p class=\"p_NormalTable\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 8px;\"><span class=\"f_NormalTable\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_NormalTable\">Ako Apache Tomcat ne može izdvojiti sadržaj iz <\/span><span class=\"f_Path\">era.war<\/span><span class=\"f_NormalTable\"> datoteke, a web konzola nije dostupna, slijedite korake iz <a href=\"https:\/\/support.eset.com\/kb7801\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">članka u bazi znanja<\/a>.<\/span><\/p><\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Nedostaje tekst iz kontekstnog izbornika i izbornika <\/span><span class=\"f_UI\">Brzi linkovi<\/span><span class=\"f_NormalTable\"> na ESET PROTECT web konzoli.<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Problem je možda uzrokovala ekstenzija preglednika koja blokira oglase. Da biste riješili problem, deaktivirajte ekstenziju preglednika koja blokira oglase za stranicu ESET PROTECT web konzole.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Nakon prijave web konzola ne prikazuje se ispravno (nedostaju elementi itd.).<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Provjerite upotrebljavate li <a href=\"supported_products.html\" class=\"topiclink\">podržani web preglednik<\/a>.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Nakon prijave ne učitavaju se neki zasloni web konzole.<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Ako se neki zasloni ESET PROTECT web konzole (npr. računala) ne učitavaju, otvorite <\/span><span class=\"f_Path\">Tomcat9w.exe<\/span><span class=\"f_NormalTable\"> datoteku koja se nalazi u mapi <\/span><span class=\"f_Path\">C:\\Program Files\\Apache Software Foundation\\[Tomcat ]\\<\/span><\/p>\n\r<p class=\"p_NormalTable\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 8px;\"><span class=\"f_NormalTable\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_NormalTable\">Na kartici <\/span><span class=\"f_UI\">Općenito<\/span><span class=\"f_NormalTable\"> kliknite <\/span><span class=\"f_UI\">Prekini<\/span><span class=\"f_NormalTable\"> da biste zaustavili Apache Tomcat servis.<\/span><\/p>\n\r<p class=\"p_NormalTable\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 8px;\"><span class=\"f_NormalTable\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_NormalTable\">Odaberite karticu <\/span><span class=\"f_UI\">Java<\/span><span class=\"f_NormalTable\"> i dodajte sljedeći kod u stavku <\/span><span class=\"f_UI\">Java Options<\/span><span class=\"f_NormalTable\">:<\/span><br \/>\n\r<span class=\"f_CodeHighlighted\">-Duser.country=US<\/span><br \/>\n\r<span class=\"f_CodeHighlighted\">-Duser.language=en<\/span><\/p>\n\r<p class=\"p_NormalTable\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 8px;\"><span class=\"f_NormalTable\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_NormalTable\">Na kartici <\/span><span class=\"f_UI\">Općenito<\/span><span class=\"f_NormalTable\"> kliknite <\/span><span class=\"f_UI\">Pokreni<\/span><span class=\"f_NormalTable\"> da biste pokrenuli Apache Tomcat servis.<\/span><\/p><\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Web konzoli treba puno vremena za učitavanje. Prilikom učitavanja velikog broja objekata konzola se ruši.<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Za web konzolu potrebna je dodatna memorija prilikom rukovanja velikim skupovima objekata. <a href=\"https:\/\/help.eset.com\/getHelp?product=protect_install&amp;version=13.1&amp;lang=hr-HR&amp;topic=component_installation_webconsole_windows#enterprise\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">Korporativne postavke<\/a> potražite u web konzoli.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Neki zasloni u web konzoli se ne učitavaju ispravno i prikazuje se pogreška. Na primjer, prilikom uređivanja pravila vidite pogrešku: &quot;ERROR WHILE INITIALIZING CONFIGURATION EDITOR.: (TYPEERROR) : ((INTERMEDIATE VALUE)(INTERMEDIATE VALUE) , K).INITCONFIGEDITOR IS NOT A FUNCTION&quot;<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Taj se problem javlja ako koristite obrnuti proxy koji sprječava učitavanje modula nekih web konzola. URL nizovi za module pojedinačnih web konzola (učitanih u Apache Tomcat) se mogu dinamički promijeniti (na primjer, niz nakon <\/span><span class=\"f_CodeHighlighted\">era\/webconsole\/configEngine\/<\/span><span class=\"f_NormalTable\"> u <\/span><span class=\"f_CodeHighlighted\">era\/webconsole\/configEngine\/02645EFC6ABCDE2B449042FB8S63FD3\/v0.0\/css\/001_ce.ltr.css)<\/span><span class=\"f_NormalTable\">. Da biste riješili problem, provjerite jeste li pravilno konfigurirali obrnuti proxy.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Prilikom uvoza velike (više od 20 MB) datoteke (npr. pravila), postupak ne uspijeva.<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Ograničenje veličine datoteke za web konzolu je 20 MB. Možete ga promijeniti uređivanjem datoteke <\/span><span class=\"f_Path\">EraWebServerConfig.properties<\/span><span class=\"f_NormalTable\"> koja se nalazi u mapi <\/span><span class=\"f_Path\">[Tomcat folder]\\webapps\\era\\WEB-INF\\classes\\sk\\eset\\era\\g2webconsole\\server\\modules\\config\\<\/span><span class=\"f_NormalTable\">. Promijenite <\/span><span class=\"f_CodeHighlighted\">file_size_limit=20<\/span><span class=\"f_NormalTable\"> na višu vrijednost, maksimalna vrijednost je 250.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/tbody>\n\r<\/table>\n\r<\/div>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_note\" >\n\r<tr class=\"Table_note\">\n\r<td class=\"Table_note\" style=\"width:4px; background-color:#3DAAE1;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_note\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Napomena\" title=\"Napomena\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/note.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_note\"><p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span> Nakon nadogradnje programa ESET PROTECT On-Prem preporučujemo da obrišete predmemoriju i kolačiće web preglednika prije prijave u nadograđenu web konzolu.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>Budući da se web-konzola koristi sigurnosnim protokolom (HTTPS), možda će se u web-pregledniku prikazati poruka o sigurnosnom certifikatu ili nepouzdanoj vezi (točan tekst poruke ovisi o pregledniku kojim se koristite). Poruka se javlja zato što vaš preglednik želi provjeriti identitet stranice kojoj pokušavate pristupiti. Kliknite <span class=\"f_UI\">Napredno<\/span> &gt; <span class=\"f_UI\">Nastavi do [adresa] (nesigurno)<\/span> (Chrome\/Edge) ili <span class=\"f_UI\">Napredno<\/span> &gt; <span class=\"f_UI\">Prihvati rizike i nastavi<\/span> (Firefox) da biste omogućili pristup ESET PROTECT web konzoli. Ovo vrijedi samo ako pokušavate pristupiti URL adresi ESET PROTECT web konzole. Dodatne informacije o tome kako postaviti HTTPS\/SSL vezu potražite u <a href=\"https:\/\/support.eset.com\/kb7856\/\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">članku u bazi znanja<\/a>.<\/p><\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r"
})
