hmLoadTopic({
hmKeywords:"hardware fingerprint,HW detection",
hmTitle:"Hardware identification",
hmDescription:"ESET PROTECT On-Prem is gathering hardware details about each managed device and tries to identify it. Every device connected to ESET PROTECT On-Prem belongs to one of the...",
hmPrevLink:"vdi.html",
hmNextLink:"vdi_instant_clones.html",
hmParentLink:"support_vdi.html",
hmBreadCrumbs:"<a href=\"fs.html\">Get started<\/a> &gt; <a href=\"support_vdi.html\">VDI, cloning and hardware detection<\/a>",
hmTitlePath:"Get started > VDI, cloning and hardware detection > Hardware identification",
hmHeader:"<h1 class=\"p_Heading1\"><span class=\"f_Heading1\">Hardware identification<\/span><\/h1>\n\r",
hmBody:"<p class=\"p_Normal\">ESET PROTECT On-Prem is gathering hardware details about each managed device and tries to identify it. Every device connected to ESET PROTECT On-Prem belongs to one of the following categories, displayed in the column <span class=\"f_UI\">Hardware identification<\/span>, in the <img alt=\"Computers\" title=\"Computers\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_computers.svg\"\/> <span class=\"f_UI\">Computers<\/span> window.<\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_UI\">Hardware detection enabled<\/span><span class=\"f_NormalList\">—detection is enabled and working fine.<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_UI\">Hardware detection disabled<\/span><span class=\"f_NormalList\">—detection was disabled by the user or automatically by ESET PROTECT On-Prem.<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_UI\">No hardware information<\/span><span class=\"f_NormalList\">—no hardware information is available, either the client device is running unsupported operating system or old version of ESET Management Agent.<\/span><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 32px; margin-left: 0;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_UI\">Hardware detection unreliable<\/span>—the detection is reported by the user to be unreliable, and it is going to be disabled. This status can occur only during the single replication interval before the detection is disabled.<\/p>"
})
