hmLoadTopic({
hmKeywords:"",
hmTitle:"Insert offline activation file",
hmDescription:"You can use an activation file from ESET Business Account or ESET PROTECT Hub to activate ESET PROTECT On-Prem and other ESET security products on managed devices.",
hmPrevLink:"license_security_admin.html",
hmNextLink:"admin_access_rights.html",
hmParentLink:"admin_license_management.html",
hmBreadCrumbs:"<a href=\"using.html\">Using ESET PROTECT On-Prem<\/a> &gt; <a href=\"working_with_era.html\">ESET PROTECT On-Prem Main Menu<\/a> &gt; More &gt; <a href=\"admin_license_management.html\">Subscription Management<\/a>",
hmTitlePath:"Using ESET PROTECT On-Prem > ESET PROTECT On-Prem Main Menu > More > Subscription Management > Insert offline activation file",
hmHeader:"<h1 class=\"p_Heading1\"><span class=\"f_Heading1\">Insert offline activation file<\/span><\/h1>\n\r",
hmBody:"<p class=\"p_Normal\">You can use an activation file from ESET Business Account or ESET PROTECT Hub to activate ESET PROTECT On-Prem and other ESET security products on managed devices.<\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_note\" >\n\r<tr class=\"Table_note\">\n\r<td class=\"Table_note\" style=\"width:4px; background-color:#3DAAE1;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_note\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Note\" title=\"Note\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/note.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_note\"><p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>Each offline activation file is generated only for one application, e.g. ESET Endpoint Security.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>Offline activation file shall be used only for clients that will never have access to ESET activation servers (even if a client is connected to internet via proxy with access limited only to ESET services, do not use offline activation file).<\/p><\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_important\" >\n\r<tr class=\"Table_important\">\n\r<td class=\"Table_important\" style=\"width:4px; background-color:#E9A514;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_important\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Important\" title=\"Important\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/important.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_important\"><p class=\"p_Normal\">Only Administrators whose home group is set to <span class=\"f_UI\">All<\/span>, with <span class=\"f_UI\">Write<\/span> permission for subscriptions in the home group can add or remove subscription. Each subscription is identified by its <span class=\"f_UI\">subscription code<\/span> and can contain one or more units. Subscriptions can only be distributed by the Administrator to other users with sufficient <a href=\"admin_ar_permissions_list.html\" class=\"topiclink\">permissions<\/a>.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><span class=\"f_Heading2\">Create and import an offline activation file<\/span><\/h2>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">1.<\/span>Open the ESET PROTECT On-Prem <span class=\"f_UI\">Subscription Management<\/span> and click <span class=\"f_UI\">Actions<\/span> &gt; <span class=\"f_UI\">Add Subscriptions<\/span>.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">2.<\/span>Select <span class=\"f_UI\">Insert offline activation file<\/span> and copy a specific <span class=\"f_UI\">Subscription file token<\/span>.<\/p>\n\r<p class=\"p_Normal\"><img class=\"border\" alt=\"Add an offline activation file.\" title=\"Add an offline activation file.\" width=\"600\" height=\"722\" style=\"margin:0;width:600px;height:722px;border:none\" src=\".\/images\/insert_offline_activation_file_1.png\"\/><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">3.<\/span>Create an offline activation file in <a href=\"https:\/\/help.eset.com\/getHelp?product=eba&amp;lang=en-US&amp;topic=download_offline_legacy_licenses\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">ESET Business Account<\/a> or <a href=\"https:\/\/help.eset.com\/getHelp?product=protect_hub&amp;lang=en-US&amp;topic=create_offline_license_file\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">ESET PROTECT Hub<\/a> and download the file.<\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_note\" >\n\r<tr class=\"Table_note\">\n\r<td class=\"Table_note\" style=\"width:4px; background-color:#3DAAE1;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_note\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Note\" title=\"Note\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/note.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_note\"><p class=\"p_Normal\">Ensure to select the check box next to <span class=\"f_UI\">Allow management with ESET PROTECT On-Prem<\/span> and type the <span class=\"f_UI\">ESET PROTECT On-Prem token<\/span> (<span class=\"f_UI\">Subscription file token<\/span> from ESET PROTECT On-Prem) during the offline activation file creation.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">4.<\/span>Go back to ESET PROTECT On-Prem, click <span class=\"f_UI\">Browse or drag &amp; drop an offline activation file<\/span> and select the offline activation file you have created in ESET Business Account or ESET PROTECT Hub.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">5.<\/span>Click <span class=\"f_UI\">Add subscriptions<\/span>.<\/p>\n\r<p class=\"p_Normal\"><img class=\"border\" alt=\"Add an offline activation file.\" title=\"Add an offline activation file.\" width=\"528\" height=\"550\" style=\"margin:0;width:528px;height:550px;border:none\" src=\".\/images\/insert_offline_activation_file_2.png\"\/><\/p>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><span class=\"f_Heading2\">Replace an existing offline activation file<\/span><\/h2>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">1.<\/span>Remove the old activation file in ESET PROTECT On-Prem and activation file in ESET Business Account or ESET PROTECT Hub.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">2.<\/span>Create new offline activation file in <a href=\"https:\/\/help.eset.com\/getHelp?product=eba&amp;lang=en-US&amp;topic=download_offline_legacy_licenses\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">ESET Business Account<\/a> or <a href=\"https:\/\/help.eset.com\/getHelp?product=protect_hub&amp;lang=en-US&amp;topic=create_offline_license_file\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">ESET PROTECT Hub<\/a>.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">3.<\/span>Import the new activation file to ESET PROTECT On-Prem.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">4.<\/span><a href=\"client_tasks_product_activation.html\" class=\"topiclink\">Reactivate<\/a> applications with the new activation file.<\/p>"
})
