hmLoadTopic({
hmKeywords:"",
hmTitle:"Deployment process for MSP",
hmDescription:"If you do not have ESET PROTECT On-Prem installed, we recommend to use the Windows All in one installer and follow the installation guide, while taking into account the...",
hmPrevLink:"msp_features.html",
hmNextLink:"msp_deploy.html",
hmParentLink:"msp.html",
hmBreadCrumbs:"<a href=\"using.html\">Using ESET PROTECT On-Prem<\/a> &gt; <a href=\"msp.html\">ESET PROTECT On-Prem for Managed Service Providers<\/a>",
hmTitlePath:"Using ESET PROTECT On-Prem > ESET PROTECT On-Prem for Managed Service Providers > Deployment process for MSP",
hmHeader:"<h1 class=\"p_Heading1\"><span class=\"f_Heading1\">Deployment process for MSP<\/span><\/h1>\n\r",
hmBody:"<p class=\"p_Normal\">If you do not have ESET PROTECT On-Prem installed, we recommend to use the Windows All in one installer and follow the <a href=\"https:\/\/help.eset.com\/getHelp?product=protect_install&amp;version=13.1&amp;lang=en-US&amp;topic=step_by_step\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">installation guide<\/a>, while taking into account the following recommendations:<\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_NormalList\">Do not choose the option to install <\/span><span class=\"f_UI\">ESET Bridge<\/span><span class=\"f_NormalList\"> (HTTP Proxy). Your customers will contact ESET servers directly (for downloads, activations, updates). Larger customers may have their own local HTTP Proxy solution. You can set it up later.<\/span><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 32px; margin-left: 0;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>ESET PROTECT Server must have connectivity also to ESET server (to synchronize with ESET MSP Administrator, download updates, and others).<\/p>\n\r<p class=\"p_Normal\">After installing the ESET PROTECT Server, follow the process below:<\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 20px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"display:inline-block;width:20px;margin-left:-20px\">1.<\/span><span class=\"f_NormalList\">Ensure you have an eligible <a href=\"msp_licenses.html\" class=\"topiclink\">ESET MSP Administrator account<\/a>.<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 20px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"display:inline-block;width:20px;margin-left:-20px\">2.<\/span><span class=\"f_NormalList\">Prepare a <a href=\"https:\/\/help.eset.com\/ema\/2\/en-US\/companies.html\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">customer<\/a> with at least one <a href=\"https:\/\/help.eset.com\/ema\/2\/en-US\/add-or-manage-licenses.html\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">subscription<\/a>. You can also use an existing customer.<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 20px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"display:inline-block;width:20px;margin-left:-20px\">3.<\/span><span class=\"f_NormalList\"><a href=\"msp_import.html\" class=\"topiclink\">Import<\/a> your ESET MSP Administrator account to ESET PROTECT On-Prem.<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 20px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"display:inline-block;width:20px;margin-left:-20px\">4.<\/span><span class=\"f_NormalList\">Complete the <a href=\"msp_company.html\" class=\"topiclink\">MSP Customer Setup<\/a>. When prompted, select the <\/span><span class=\"f_UI\">Agent only<\/span><span class=\"f_NormalList\"> installer.<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 20px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"display:inline-block;width:20px;margin-left:-20px\">5.<\/span><span class=\"f_NormalList\">Distribute and install the ESET Management Agent installer <a href=\"msp_deploy.html\" class=\"topiclink\">locally<\/a> or <a href=\"msp_remote.html\" class=\"topiclink\">remotely<\/a>.<\/span><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 39px; margin-left: 0;\"><span class=\"f_NormalList\" style=\"display:inline-block;width:20px;margin-left:-20px\">6.<\/span><a href=\"fs.html\" class=\"topiclink\">Install ESET security applications and set up policies<\/a>.<\/p>\n\r<p class=\"p_Normal\">The scheme below is a high-level description of the MSP customer enrollment process.<\/p>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><img alt=\"Deployment process for MSP\" title=\"Deployment process for MSP\" width=\"763\" height=\"156\" style=\"margin:0;width:763px;height:156px;border:none\" src=\".\/images\/journey.png\"\/><\/h2>\n\r"
})
