hmLoadTopic({
hmKeywords:"client computers,computer groups",
hmTitle:"Computers",
hmDescription:"All client devices that have been added to ESET PROTECT On-Prem are shown here and are divided into groups. Each device is assigned to a single static group. Clicking a group...",
hmPrevLink:"managed_customers.html",
hmNextLink:"computer_details.html",
hmParentLink:"working_with_era.html",
hmBreadCrumbs:"<a href=\"using.html\">Using ESET PROTECT On-Prem<\/a> &gt; <a href=\"working_with_era.html\">ESET PROTECT On-Prem Main Menu<\/a>",
hmTitlePath:"Using ESET PROTECT On-Prem > ESET PROTECT On-Prem Main Menu > Computers",
hmHeader:"<h1 class=\"p_Heading1\"><span class=\"f_Heading1\">Computers<\/span><\/h1>\n\r",
hmBody:"<p class=\"p_Normal\">All client devices that have been <a href=\"fs_deployment.html\" class=\"topiclink\">added<\/a> to ESET PROTECT On-Prem are shown here and are divided into <a href=\"admin_groups.html\" class=\"topiclink\">groups<\/a>. Each device is assigned to a single <a href=\"admin_sg.html\" class=\"topiclink\">static group<\/a>. Clicking a group from the list (in the tree) will display the members (clients) of this group in the main pane.<\/p>\n\r<p class=\"p_Normal\"><span class=\"f_UI\">Unmanaged<\/span> computers <img alt=\"Unmanaged\" title=\"Unmanaged\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_unmanaged.png\"\/> (clients on the network that do not have the ESET Management Agent) usually appear in the <span class=\"f_UI\">Lost &amp; found<\/span> group. The status of a client that is shown in the ESET PROTECT Web Console is independent from the settings of the ESET security applications on the client. That is why even if a certain status is not displayed on the client, it is still reported to the ESET PROTECT Web Console. You can drag and drop clients to move them between groups.<\/p>\n\r<p class=\"p_Normal\">Click the <span class=\"f_UI\">Add<\/span> button and select:<\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><img alt=\"Computers\" title=\"Computers\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_computer.png\"\/><span class=\"f_NormalList\"> <\/span><span class=\"f_UI\">Computers<\/span><span class=\"f_NormalList\">—You can <a href=\"add_computers.html\" class=\"topiclink\">add computers<\/a> to the selected static group.<\/span><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 32px; margin-left: 0;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><img alt=\"Synchronize\" title=\"Synchronize\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/update_default.png\"\/> <span class=\"f_UI\">Synchronize via directory server<\/span>—You can run <a href=\"sg_server_tasks_synch.html\" class=\"topiclink\">Static Group Synchronization<\/a> task.<\/p>\n\r<p class=\"p_Normal\">Click a device to open a new menu with actions available for that device. You can also select the check box next to a device and click the <span class=\"f_UI\">Computer<\/span> button on the bottom bar. The <span class=\"f_UI\">Computer<\/span> menu will display different options depending on the type of device. Refer to the <a href=\"icon_legend.html\" class=\"topiclink\">Icon legend<\/a> for details about different icon types and statues. Click the number of alerts in the <span class=\"f_UI\">Alerts<\/span> column to see the list of alerts in the <a href=\"computer_details.html\" class=\"topiclink\">computer details<\/a> section.<\/p>\n\r<p class=\"p_Normal\"><span class=\"f_UI\">Last Connected<\/span> displays the date and time of last connection of the managed device. A green dot indicates that the computer connected less than 10 minutes ago. The <span class=\"f_UI\">Last Connected<\/span> information gets highlighted to indicate that the computer is not connecting:<\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 26px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: \'Courier New\';display:inline-block;width:13px;margin-left:-13px\">o<\/span><span class=\"f_NormalList\">Yellow (warning)—computer is not connecting for 2–14 days.<\/span><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 45px; margin-left: 0;\"><span class=\"f_NormalList\" style=\"font-family: \'Courier New\';display:inline-block;width:13px;margin-left:-13px\">o<\/span>Red (error)—computer is not connecting for more than 14 days.<\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_note\" >\n\r<tr class=\"Table_note\">\n\r<td class=\"Table_note\" style=\"width:4px; background-color:#3DAAE1;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_note\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Note\" title=\"Note\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/note.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_note\"><p class=\"p_Normal\">ESET PROTECT On-Prem Mobile Device Management (MDM) <a href=\"https:\/\/support-eol.eset.com\/en\/business_managed_mobiles.html\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">reached the End of Life<\/a>.<\/p>\n\r<p class=\"p_Normal\">To manage mobile devices, <a href=\"https:\/\/help.eset.com\/getHelp?product=protect_cloud&amp;lang=en-US&amp;topic=cloud_migration\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">migrate to cloud-based ESET PROTECT<\/a>.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<p class=\"p_Normal\">The <span class=\"f_UI\">Inspect<\/span> <img alt=\"Open the ESET Inspect Web Console.\" title=\"Open the ESET Inspect Web Console.\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_inspect_default.png\"\/> icon opens the ESET Inspect Web Console <a href=\"https:\/\/help.eset.com\/getHelp?product=ei_navigate&amp;version=latest&amp;lang=en-US&amp;topic=computers\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">Computers<\/a> section. ESET Inspect On-Prem is only available when you have ESET Inspect On-Prem subscription and ESET Inspect On-Prem connected to ESET PROTECT On-Prem. A Web Console user requires <span class=\"f_UI\">Read<\/span> permission or higher for either <span class=\"f_UI\">Access to ESET Inspect<\/span> or <span class=\"f_UI\">ESET Inspect User<\/span>.<\/p>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><span class=\"f_Heading2\">Filtering the view<\/span><\/h2>\n\r<p class=\"p_Normal\">There are different ways to filter your view:<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>Standard filter: To filter, click <span class=\"f_UI\">Add Filter<\/span>:<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 40px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">1.<\/span>In some filters, you can select the operator by clicking the operator icon next to the filter name (the available operators depend on the filter type):<\/p>\n\r<p class=\"p_NormalList\" style=\"page-break-inside: avoid; page-break-after: avoid; margin: 0 0 0 32px;\"><img alt=\"Equals\" title=\"Equals\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_equals.svg\"\/><span class=\"f_NormalList\"> <\/span><span class=\"f_UI\">equals<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"page-break-inside: avoid; page-break-after: avoid; margin: 0 0 0 32px;\"><img alt=\"Does not equal\" title=\"Does not equal\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_does_not_equal.svg\"\/><span class=\"f_NormalList\"> <\/span><span class=\"f_UI\">doesn\'t equal<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"page-break-inside: avoid; page-break-after: avoid; margin: 0 0 0 32px;\"><img alt=\"Greater than\" title=\"Greater than\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_greater_than.svg\"\/><span class=\"f_NormalList\"> <\/span><span class=\"f_UI\">greater than<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"page-break-inside: avoid; page-break-after: avoid; margin: 0 0 0 32px;\"><img alt=\"Greater than or equal to\" title=\"Greater than or equal to\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_greater_than_or_equal.svg\"\/><span class=\"f_NormalList\"> <\/span><span class=\"f_UI\">greater or equal<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"page-break-inside: avoid; page-break-after: avoid; margin: 0 0 0 32px;\"><img alt=\"Less than\" title=\"Less than\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_less_than.svg\"\/><span class=\"f_NormalList\"> <\/span><span class=\"f_UI\">less than<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"page-break-inside: avoid; page-break-after: avoid; margin: 0 0 0 32px;\"><img alt=\"Less than or equal to\" title=\"Less than or equal to\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_less_than_or_equal.svg\"\/><span class=\"f_NormalList\"> <\/span><span class=\"f_UI\">less or equal<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"page-break-inside: avoid; page-break-after: avoid; margin: 0 0 0 32px;\"><img alt=\"Contains\" title=\"Contains\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_contains.svg\"\/><span class=\"f_NormalList\"> <\/span><span class=\"f_UI\">contains<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"page-break-inside: avoid; page-break-after: avoid; margin: 0 0 0 32px;\"><img alt=\"Starts with\" title=\"Starts with\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_starts_with.svg\"\/><span class=\"f_NormalList\"> <\/span><span class=\"f_UI\">starts with<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"page-break-inside: avoid; page-break-after: avoid; margin: 0 0 0 32px;\"><img alt=\"Ends with\" title=\"Ends with\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_ends_with.svg\"\/><span class=\"f_NormalList\"> <\/span><span class=\"f_UI\">ends with<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"page-break-inside: avoid; page-break-after: avoid; margin: 0 0 0 32px;\"><img alt=\"Is one of\" title=\"Is one of\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_is_one_of.svg\"\/><span class=\"f_NormalList\"> <\/span><span class=\"f_UI\">is one of<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"page-break-inside: avoid; page-break-after: avoid; margin: 0 0 0 32px;\"><img alt=\"Has no value\" title=\"Has no value\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_has_no_value.svg\"\/><span class=\"f_NormalList\"> <\/span><span class=\"f_UI\">has no value<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"page-break-inside: avoid; page-break-after: avoid; margin: 0 0 0 32px;\"><img alt=\"Has value\" title=\"Has value\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_has_value.svg\"\/><span class=\"f_NormalList\"> <\/span><span class=\"f_UI\">has value<\/span><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 40px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">2.<\/span>Select one or more items from the list. Type a search string or select the items from the drop-down menu in the filter fields.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 40px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">3.<\/span>Press <span class=\"f_UI\">Enter<\/span>. Active filters are highlighted in blue.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>You can filter by severity using the status icons: <img alt=\"Error\" title=\"Error\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/warning.svg\"\/> red—<span class=\"f_UI\">Errors<\/span>, <img alt=\"Warning\" title=\"Warning\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/important.svg\"\/> yellow—<span class=\"f_UI\">Warnings<\/span>, <img alt=\"OK\" title=\"OK\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/example.svg\"\/> green—<span class=\"f_UI\">OK<\/span> and <img alt=\"Unmanaged\" title=\"Unmanaged\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_unmanaged.png\"\/> gray—<span class=\"f_UI\">Unmanaged<\/span> computers. The severity icon represents the current status of your ESET application on a specific client computer. You can use a combination of these icons by turning them on or off. For example, to see only the computers with warnings, leave only the <img alt=\"Warning\" title=\"Warning\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/important.svg\"\/> yellow icon selected (the rest of the icons must be deselected). To see both, <img alt=\"Warning\" title=\"Warning\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/important.svg\"\/> warnings and <img alt=\"Error\" title=\"Error\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/warning.svg\"\/> errors, leave only these two icons on.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>Click <span class=\"f_UI\">Add Filter<\/span> &gt; <span class=\"f_UI\">Application Category<\/span> and using the drop-down menu, you can select the types of devices to be displayed.<\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: \'Courier New\';display:inline-block;width:13px;margin-left:-13px\">o<\/span><span class=\"f_UI\">ESET Protected<\/span><span class=\"f_NormalList\">—protected by an ESET application—<img alt=\"Desktop\" title=\"Desktop\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_computer.png\"\/> Desktop, <img alt=\"Mobile\" title=\"Mobile\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/mobile_default.png\"\/> Mobile, <img alt=\"Server\" title=\"Server\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_server.png\"\/> Server, <img alt=\"Mail server\" title=\"Mail server\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_email.png\"\/> Mail Server, <img alt=\"Gateway server\" title=\"Gateway server\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_gateway.png\"\/> Gateway Server, <img alt=\"Collaboration server\" title=\"Collaboration server\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_collaboration_server.png\"\/> Collaboration Server, <img alt=\"File server\" title=\"File server\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_file_server.png\"\/> File Server.<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: \'Courier New\';display:inline-block;width:13px;margin-left:-13px\">o<\/span><span class=\"f_UI\">ESET PROTECT On-Prem<\/span><span class=\"f_NormalList\">—individual ESET PROTECT components—<img alt=\"ESET Management Agent\" title=\"ESET Management Agent\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_agent.png\"\/> ESET Management Agent, <img alt=\"Rogue Detection Sensor\" title=\"Rogue Detection Sensor\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_rds.png\"\/> Rogue Detection Sensor, <img alt=\"ESET PROTECT Server\" title=\"ESET PROTECT Server\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_era_server.png\"\/> ESET PROTECT Server.<\/span><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 32px; margin-left: 0;\"><span class=\"f_NormalList\" style=\"font-family: \'Courier New\';display:inline-block;width:13px;margin-left:-13px\">o<\/span><span class=\"f_UI\">Other<\/span>—<img alt=\"ESET LiveGuard Advanced\" title=\"ESET LiveGuard Advanced\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/elga_icon.png\"\/> ESET LiveGuard, <img alt=\"ESET Inspect Connector\" title=\"ESET Inspect Connector\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_eia.png\"\/> ESET Inspect Connector, <img alt=\"ESET Inspect Server\" title=\"ESET Inspect Server\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_eis.png\"\/> ESET Inspect Server, <img alt=\"ESET Full Disk Encryption\" title=\"ESET Full Disk Encryption\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/efde_icon.png\"\/> ESET Full Disk Encryption, <img alt=\"ESET Bridge\" title=\"ESET Bridge\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_proxy.png\"\/> ESET Bridge, Shared Local Cache.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_UI\">Show Subgroups<\/span> check box—show subgroups of the currently selected group.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><a id=\"advanced_filters\" class=\"hmanchor\"><\/a>You can see <span class=\"f_UI\">Advanced filters<\/span> as an expandable filter panel on the <span class=\"f_UI\">Computers<\/span> screen.<\/p>\n\r<p class=\"p_Normal\" style=\"margin: 0 0 10px 13px;\"><img alt=\"Advanced filter in the Computers section.\" title=\"Advanced filter in the Computers section.\" width=\"874\" height=\"286\" style=\"margin:0;width:874px;height:286px;border:none\" src=\".\/images\/advanced_filters.png\"\/><\/p>\n\r<p class=\"p_Normal\" style=\"margin: 0 0 10px 13px;\">Advanced filters show a real-time preview of values for various filters and the exact number of results for your selection.<\/p>\n\r<p class=\"p_Normal\" style=\"margin: 0 0 10px 13px;\">Advanced filters show you which filter values will return a manageable number of results when filtering large sets of computers, allowing you to find the right devices much more quickly.<\/p>\n\r<p class=\"p_Normal\" style=\"margin: 0 0 10px 13px;\">Click items in the columns to apply the filter. The applied filters appear on the top of the advanced filters as blue bubbles. Click the applied filter to toggle filtering the <span class=\"f_UI\">equal<\/span> or <span class=\"f_UI\">not equal<\/span> value.<\/p>\n\r<p class=\"p_Normal\"><img alt=\"Equal or not equal value in Advanced filters\" title=\"Equal or not equal value in Advanced filters\" width=\"874\" height=\"286\" style=\"margin:0;width:874px;height:286px;border:none\" src=\".\/images\/advanced_filters_2.png\"\/><\/p>\n\r<p class=\"p_Normal\" style=\"margin: 0 0 10px 13px;\">Click the <img alt=\"Gear\" title=\"Gear\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/gear_icon.png\"\/> gear icon in a column to sort the values in the column or click the <img alt=\"Gear\" title=\"Gear\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/gear_icon.png\"\/> gear icon on the top of advanced filters. Use the wizard to adjust (<img alt=\"Add\" title=\"Add\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/add_new_default.png\"\/>add, <img alt=\"Remove\" title=\"Remove\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/delete_default.png\"\/>remove, <img alt=\"Move down\" title=\"Move down\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_apply_later_default.png\"\/><img alt=\"Move up\" title=\"Move up\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_apply_sooner_default.png\"\/>reorder) the displayed columns. You can also use drag-and-drop to adjust the columns. Click <span class=\"f_UI\">Reset<\/span> to reset the table columns to their default state (default available columns in a default order).<\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 13px;\"><table class=\"Table_note\" >\n\r<tr class=\"Table_note\">\n\r<td class=\"Table_note\" style=\"width:4px; background-color:#3DAAE1;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_note\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Note\" title=\"Note\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/note.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_note\"><p class=\"p_Normal\">You can use advanced filters only with Static Groups. Dynamic Groups do not support advanced filters.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>Use <a href=\"admin_dg.html\" class=\"topiclink\">Dynamic Groups<\/a> or <a href=\"reports.html\" class=\"topiclink\">Reports<\/a> for more advanced filtering.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>To find the computers marked as <a href=\"vdi_instant_clones.html\" class=\"topiclink\">Master for cloning<\/a>, click <span class=\"f_UI\">Add Filter<\/span> &gt; select <span class=\"f_UI\">Master for cloning<\/span> &gt; select the check box next to the <span class=\"f_UI\">Master for Cloning<\/span> filter.<\/p>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><span class=\"f_Heading2\">Filters and layout customization<\/span><\/h2>\n\r<p class=\"p_Normal\">You can customize the current Web Console screen view:<\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_NormalList\"><a href=\"filters_layout_customization.html\" class=\"topiclink\">Manage the side panel and main table<\/a>.<\/span><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 32px; margin-left: 0;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>Add <a href=\"filters_layout_customization.html\" class=\"topiclink\">filters<\/a> and filter presets. You can use <a href=\"tags.html\" class=\"topiclink\">tags<\/a> for filtering the displayed items. <\/p>\n\r<p class=\"p_Normal\"><a id=\"mute\" class=\"hmanchor\"><\/a>You can mute a device by selecting <img alt=\"Mute\" title=\"Mute\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/icon_mute.png\"\/> <span class=\"f_UI\">Mute<\/span> from the context menu. The purpose of muting a device is to:<\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_NormalList\">Visually suppress the background color of the row in <\/span><span class=\"f_UI\">Computers<\/span><span class=\"f_NormalList\"> while still displaying the number of <\/span><span class=\"f_UI\">Alerts<\/span><span class=\"f_NormalList\">. The <\/span><span class=\"f_UI\">Alerts<\/span><span class=\"f_NormalList\"> are functional problems reported from the computer, and the color of the number is based on the level\/severity of the worst problem (medium—yellow, high—red).<\/span><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 32px; margin-left: 0;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>Suppress the impact on statistics in dashboards, specifically in tiles related to functional problems (for example, <span class=\"f_UI\">Computer status<\/span> and <span class=\"f_UI\">Top functional problems<\/span>).<\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_note\" >\n\r<tr class=\"Table_note\">\n\r<td class=\"Table_note\" style=\"width:4px; background-color:#3DAAE1;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_note\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Note\" title=\"Note\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/note.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_note\"><p class=\"p_Normal\">If you cannot find a specific computer in the list and know it is in your ESET PROTECT infrastructure, ensure that all filters are turned off.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r"
})
