hmLoadTopic({
hmKeywords:"",
hmTitle:"Automatic updates of ESET security applications",
hmDescription:"ESET PROTECT On-Prem includes a feature to keep ESET security applications updated to the latest version on your managed computers.",
hmPrevLink:"agent_autoupgrade.html",
hmNextLink:"configure_auto_updates.html",
hmParentLink:"updates.html",
hmBreadCrumbs:"<a href=\"using.html\">Using ESET PROTECT On-Prem<\/a> &gt; <a href=\"updates.html\">Automatic updates<\/a>",
hmTitlePath:"Using ESET PROTECT On-Prem > Automatic updates > Automatic updates of ESET security applications",
hmHeader:"<h1 class=\"p_Heading1\"><span class=\"f_Heading1\">Automatic updates of ESET security applications<\/span><\/h1>\n\r",
hmBody:"<p class=\"p_Normal\">ESET PROTECT On-Prem includes a feature to keep ESET security applications updated to the latest version on your managed computers.<\/p>\n\r<p class=\"p_Normal\">Automatic application updates are automatically enabled on a new ESET PROTECT On-Prem installation.<\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_important\" >\n\r<tr class=\"Table_important\">\n\r<td class=\"Table_important\" style=\"width:4px; background-color:#E9A514;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_important\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Important\" title=\"Important\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/important.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_important\"><p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>You must have an eligible ESET security application to use the Auto-updates feature. See the list of <a href=\"https:\/\/support.eset.com\/kb8129\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">ESET business applications that support automatic updates<\/a>. Other ESET security applications do not support automatic updates and ESET will add this feature to them in the future.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>You can <a href=\"configure_auto_updates.html\" class=\"topiclink\">configure automatic updates<\/a> via a Policy.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>See also <a href=\"https:\/\/help.eset.com\/getHelp?product=ees&amp;version=latest&amp;lang=en-US&amp;topic=auto_updates_faq\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">Auto-updates FAQ<\/a>. The first automatic update will happen when a future version of the initially released 9.x build is released (for example, 9.1 or 9.0.xxxx.y, where xxxx is later than the first 9.x build). To ensure maximum update stability, automatic application updates have a gradual rollout and a delayed distribution after the global release of a new ESET security application version. The update is rolled out per endpoint individually, and it may take from a few weeks to 1–2 months for the update to become available for all other endpoints. In the meantime, the Web Console may report the ESET security application as outdated. Right after the build release, the update is only offered to devices with the <a href=\"configure_auto_updates.html#timing\" class=\"topiclink\">Immediate auto-updates<\/a> policy setting or when <a href=\"auto_updates.html#sw_install_task\" class=\"topiclink\">running the update on demand<\/a>.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>If auto-updates for the whole network take a long time, you can enforce the upgrade with the <a href=\"check_for_product_update.html\" class=\"topiclink\">Check For Application Update<\/a> task.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>Before upgrading the ESET security application, ensure:<\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: \'Courier New\';display:inline-block;width:13px;margin-left:-13px\">o<\/span><span class=\"f_NormalList\">The operating system has the most recent updates installed.<\/span><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 32px; margin-left: 0;\"><span class=\"f_NormalList\" style=\"font-family: \'Courier New\';display:inline-block;width:13px;margin-left:-13px\">o<\/span>There are no pending Windows updates or restarts.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>See also <a href=\"https:\/\/support.eset.com\/kb8271\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">What are the different ESET application update and release types?<\/a><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>The auto-updates do not work if you use an offline repository that does not contain the metadata (for example, if you copied installers onto a shared network drive). Use the <a href=\"https:\/\/help.eset.com\/getHelp?product=protect_install&amp;version=13.1&amp;lang=en-US&amp;topic=mirror_tool_windows\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">Mirror Tool<\/a> to create an offline repository that supports auto-updates. The Mirror Tool offline repository distributes the auto-updates simultaneously across the whole network (an online repository distributes the auto-updates gradually).<\/p><\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_note\" >\n\r<tr class=\"Table_note\">\n\r<td class=\"Table_note\" style=\"width:4px; background-color:#3DAAE1;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_note\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Note\" title=\"Note\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/note.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_note\"><p class=\"p_Normal\"><a id=\"sw_install_task\" class=\"hmanchor\"><\/a>Follow one of the options below to upgrade ESET security applications in your network to a version that supports automatic updates:<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>Use the <a href=\"drill_down.html#one-click-actions\" class=\"topiclink\">one-click action<\/a> in <span class=\"f_UI\">Dashboard<\/span> &gt; <span class=\"f_UI\">Status Overview<\/span> &gt; <span class=\"f_UI\">Component version status<\/span>: Click the blue\/yellow\/red bar representing outdated components or applications and select <span class=\"f_UI\">Update installed ESET applications<\/span> to initiate an update.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>In <span class=\"f_UI\">Computers<\/span>, click the gear icon next to the <span class=\"f_UI\">All<\/span> Static Group and select <span class=\"f_UI\">Tasks<\/span> &gt; <span class=\"f_UI\">Update<\/span> &gt; <span class=\"f_UI\">Update ESET applications<\/span>.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>Use the <a href=\"client_tasks_software_install.html\" class=\"topiclink\">Software Install Client Task<\/a>.<\/p><\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<p class=\"p_Normal\">There are two ways to upgrade ESET security applications to the latest version:<\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_NormalList\"><a href=\"client_tasks_software_install.html\" class=\"topiclink\">Software Install Client Task<\/a><\/span><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 32px; margin-left: 0;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>Auto-updates feature<\/p>\n\r<p class=\"p_Normal\">Differences between Software Install Client Task and the Auto-updates feature:<\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_small\" >\n\r<thead>\n\r<tr class=\"Table_small\">\n\r<th class=\"Table_small\" scope=\"col\"><br \/>\n\r<\/th>\n\r<th class=\"Table_small\" scope=\"col\"><p class=\"p_Head_row\"><span class=\"f_Head_row\">Upgrade process<\/span><\/p>\n\r<\/th>\n\r<th class=\"Table_small\" scope=\"col\"><p class=\"p_Head_row\"><span class=\"f_Head_row\">Restart after upgrade<\/span><\/p>\n\r<\/th>\n\r<th class=\"Table_small\" scope=\"col\"><p class=\"p_Head_row\"><span class=\"f_Head_row\">Future upgrades<\/span><\/p>\n\r<\/th>\n\r<\/tr>\n\r<\/thead>\n\r<tbody>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\"><p class=\"p_NormalTableUI\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTableUI\">Software Install Client Task<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">The upgrade process includes ESET security application reinstallation.<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">ESET security application upgrade requires an immediate computer restart for security reasons (to ensure full functionality of the upgraded ESET security application).<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Manual—Administrator must start each future upgrade by running the Software Install Client Task—see the <a href=\"auto_updates.html#sw_install_task\" class=\"topiclink\">available options above<\/a>.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTableUI\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTableUI\">Auto-updates<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">The upgrade process does not include ESET security application reinstallation.<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\"> <\/span>ESET application upgrade requires a computer restart, but not immediately (the restart is not enforced). ESET PROTECT On-Prem administrator can enforce computer upgrade and restart remotely from the Web Console using the <a href=\"client_task_shutdown_computer.html\" class=\"topiclink\">Shutdown Computer Client Task<\/a> with the selected <span class=\"f_NormalTableUI\">Reboot computer(s)<\/span> check box.<\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Automatic—Automatic updates of <a href=\"https:\/\/support.eset.com\/kb8129\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">supported<\/a> ESET security applications when a new version is released (the update is delayed for stability reasons). You can manually enforce checking for ESET security application upgrades using the <a href=\"check_for_product_update.html\" class=\"topiclink\">Check For Application Update<\/a> Task.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/tbody>\n\r<\/table>\n\r<\/div>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><a id=\"updated_legal\" class=\"hmanchor\"><\/a><span class=\"f_Heading2\">Legal documentation update<\/span><\/h2>\n\r<p class=\"p_Normal\">ESET PROTECT Web Console notifies the administrator if an updated legal documentation for ESET PROTECT On-Prem or managed ESET modules is available.<\/p>\n\r<p class=\"p_Normal\"><img class=\"border\" alt=\"Legal documents have been updated.\" title=\"Legal documents have been updated.\" width=\"391\" height=\"115\" style=\"margin:0;width:391px;height:115px;border:none\" src=\".\/images\/legal_has_changed.png\"\/><\/p>\n\r<p class=\"p_Normal\">Click <span class=\"f_UI\">View the updated legal documentation<\/span> to see the details or <span class=\"f_UI\">Hide<\/span> to move the notification under a yellow bell icon in the upper toolbar.<\/p>\n\r<p class=\"p_Normal\"><img class=\"border\" alt=\"View the updated legal documents.\" title=\"View the updated legal documents.\" width=\"704\" height=\"89\" style=\"margin:0;width:704px;height:89px;border:none\" src=\".\/images\/legal_has_changed_minimized.png\"\/><\/p>\n\r<p class=\"p_Normal\">When you click <span class=\"f_UI\">View the updated legal documentation<\/span>, a new window appears with details about legal documentation changes:<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>If you have earlier versions of ESET applications that do not support automatic updates (for example, ESET endpoint 8.x and earlier), click <span class=\"f_UI\">Accept<\/span> to accept the updated legal documents and enable the upgrade to a version that supports automatic updates.<\/p>\n\r<p class=\"p_Normal\"><img class=\"border\" alt=\"Accept changes to the legal documents.\" title=\"Accept changes to the legal documents.\" width=\"500\" height=\"272\" style=\"margin:0;width:500px;height:272px;border:none\" src=\".\/images\/legal_has_changed_popup.png\"\/><\/p>\n\r<p class=\"p_NormalList\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalList\">&nbsp;<\/span><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin-left: 0;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>If you have <a href=\"https:\/\/support.eset.com\/kb8129\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">ESET business applications that support automatic updates<\/a> (for example, ESET endpoint version 9 and later), you get a notification about the updated legal documents, but you do not need to accept it (the <span class=\"f_UI\">Accept<\/span> button is not available) to update ESET applications to later versions.<\/p>\n\r<p class=\"p_Normal\"><img class=\"border\" alt=\"Acknowledge changes to the legal documents.\" title=\"Acknowledge changes to the legal documents.\" width=\"498\" height=\"283\" style=\"margin:0;width:498px;height:283px;border:none\" src=\".\/images\/legal_has_changed_popup_2.png\"\/><\/p>\n\r"
})
