ESET PROTECT On-Prem

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ESET PROTECT On-Prem – Table of Contents

# Managed Customers

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|  | The Managed Customers section in the main ESET PROTECT On-Prem menu is available only to the Managed Service Provider (MSP) users.

In the Managed Customers section, the MSP user can see the list of managed customers:

•Click the customer name to see the customer details—these are static group details because the static groups in ESET PROTECT On-Prem represent the customers

•Click a number in the table for details about the customer's devices, detections (unresolved) and subscriptions

You can customize the main table (adjust the visible columns, add or remove columns).

## Filtering managed customers

You can filter the managed customers by customer name:

•In Managed Customers—To filter, click Add Filter:

1.In some filters, you can select the operator by clicking the operator icon next to the filter name (the available operators depend on the filter type):

equals

doesn't equal

greater than

greater or equal

less than

less or equal

contains

starts with

ends with

is one of

has no value

has value

2.Select one or more items from the list. Type a search string or select the items from the drop-down menu in the filter fields.

3.Press Enter. Active filters are highlighted in blue. You can also use filter presets

•In other Web Console sections—Dashboard, when scheduling or generating a report

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