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hmKeywords:"about help,conventions,icons",
hmTitle:"About Help",
hmDescription:"Welcome to the ESET PROTECT On-Prem user guide. The guide will help you become familiar with ESET PROTECT On-Prem and explain how to use it.",
hmPrevLink:"index.html",
hmNextLink:"icon_legend.html",
hmParentLink:"index.html",
hmBreadCrumbs:"<a href=\"index.html\">Introduction to ESET PROTECT On-Prem<\/a>",
hmTitlePath:"Introduction to ESET PROTECT On-Prem > About Help",
hmHeader:"<h1 class=\"p_Heading1\"><span class=\"f_Heading1\">About Help<\/span><\/h1>\n\r",
hmBody:"<p class=\"p_Normal\">Welcome to the ESET PROTECT On-Prem user guide. The guide will help you become familiar with ESET PROTECT On-Prem and explain how to use it.<\/p>\n\r<p class=\"p_Normal\">The guide is divided into several chapters and subchapters to provide better orientation and context. You can find relevant information by using the search field at the top. We use a uniform set of symbols to highlight topics of specific interest or significance.<\/p>\n\r<p class=\"p_Normal\">The ESET PROTECT On-Prem Online Help pages include three active tabs at the top navigation header: <a href=\"https:\/\/help.eset.com\/getHelp?product=protect_install&amp;version=13.0&amp;lang=en-US\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">Installation\/Upgrade\/Migration<\/a>, <a href=\"https:\/\/help.eset.com\/getHelp?product=protect_admin&amp;version=13.0&amp;lang=en-US\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">Administration<\/a> and <a href=\"https:\/\/help.eset.com\/getHelp?product=protect_deploy_va&amp;version=13.0&amp;lang=en-US\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">VA Deployment<\/a>.<\/p>\n\r<p class=\"p_Normal\">Help us improve the ESET PROTECT On-Prem user guide. You can post your rating and provide a feedback on a specific chapter in this guide. Click the <span class=\"f_UI\">Was this information helpful?<\/span> at the bottom of the help page to rate and add your comments.<\/p>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><span class=\"f_Heading2\">Information boxes used in this guide<\/span><\/h2>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_note\" >\n\r<tr class=\"Table_note\">\n\r<td class=\"Table_note\" style=\"width:4px; background-color:#3DAAE1;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_note\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Note\" title=\"Note\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/note.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_note\"><p class=\"p_Normal\">Notes can provide valuable information, such as specific features or a link to some related topic.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_important\" >\n\r<tr class=\"Table_important\">\n\r<td class=\"Table_important\" style=\"width:4px; background-color:#E9A514;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_important\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Important\" title=\"Important\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/important.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_important\"><p class=\"p_Normal\">Information that requires your attention and should not be ignored. These boxes usually provide non-critical but significant information.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_warning\" >\n\r<tr class=\"Table_warning\">\n\r<td class=\"Table_warning\" style=\"width:4px; background-color:#E04239;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_warning\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Warning\" title=\"Warning\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/warning.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_warning\"><p class=\"p_Normal\">Critical information that requires increased caution. Warnings are placed specifically to prevent potentially harmful mistakes. Read the warnings carefully, as they reference highly sensitive system settings or something risky.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_example\" >\n\r<tr class=\"Table_example\">\n\r<td class=\"Table_example\" style=\"width:4px; background-color:#77BB1A;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_example\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Example\" title=\"Example\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/example.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_example\"><p class=\"p_Normal\">Examples illustrate use cases to help you understand how to utilize specific features and also explain more complex topics.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><span class=\"f_Heading2\">Used text styles<\/span><\/h2>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_small\" >\n\r<thead>\n\r<tr class=\"Table_small\">\n\r<th class=\"Table_small\" scope=\"col\"><p class=\"p_Head_row\"><span class=\"f_Head_row\">Convention<\/span><\/p>\n\r<\/th>\n\r<th class=\"Table_small\" scope=\"col\"><p class=\"p_Head_row\"><span class=\"f_Head_row\">Meaning<\/span><\/p>\n\r<\/th>\n\r<\/tr>\n\r<\/thead>\n\r<tbody>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\"><p class=\"p_NormalTableUI\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTableUI\">Bold type<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Names of interface items such as boxes and option buttons.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"vertical-align:middle; background-color:#F4F5F4;\"><p class=\"p_NormalTableCode\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTableCode\">Code<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Code samples or commands.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"vertical-align:middle;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\"><a href=\"https:\/\/www.eset.com\/\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">Hyperlink<\/a><\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Quick and easy access to cross-referenced topics or external web locations. Hyperlinks are highlighted in blue and may be underlined.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"vertical-align:middle; background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_Path\">%ProgramFiles%<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"background-color:#F4F5F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">The Windows system directory where programs installed on Windows are stored.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/tbody>\n\r<\/table>\n\r<\/div>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><span class=\"f_Heading2\">Sources of help content<\/span><\/h2>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_NormalList\"><a href=\"https:\/\/help.eset.com\/\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">ESET Online Help<\/a> is the primary source of help content. The latest version of Online Help is displayed automatically when you have a working internet connection.<\/span><\/p>\n\r<p class=\"p_NormalList\" style=\"text-indent: 0; page-break-inside: avoid; page-break-after: avoid; padding-left: 13px; margin-left: 19px;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><span class=\"f_NormalList\"><a href=\"https:\/\/support.eset.com\/en\/business\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">ESET Knowledgebase<\/a> provides answers to the most frequently asked questions and recommends solutions to various issues. Regularly updated by ESET technical specialists, the Knowledgebase is the most powerful tool for resolving issues.<\/span><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 32px; margin-left: 0;\"><span class=\"f_NormalList\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><a href=\"https:\/\/forum.eset.com\/\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">ESET Forum<\/a> provides ESET users with an easy way to get help and to help others. You can post any problem or question related to your ESET applications.<\/p>"
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