hmLoadTopic({
hmKeywords:"security admin activation",
hmTitle:"ESET PROTECT Hub, ESET Business Account or ESET MSP Administrator",
hmDescription:"Only Administrators whose home group is set to All, with Write permission for licenses in the home group can add or remove licenses. Each license is identified by its Public ID",
hmPrevLink:"admin_license_management.html",
hmNextLink:"admin_license_add.html",
hmParentLink:"admin_license_management.html",
hmBreadCrumbs:"<a href=\"using.html\">Using ESET PROTECT On-Prem<\/a> &gt; <a href=\"working_with_era.html\">ESET PROTECT On-Prem Main Menu<\/a> &gt; <a href=\"admin.html\">More<\/a> &gt; <a href=\"admin_license_management.html\">License Management<\/a>",
hmTitlePath:"Using ESET PROTECT On-Prem > ESET PROTECT On-Prem Main Menu > More > License Management > ESET PROTECT Hub, ESET Business Account or ESET MSP Administrator",
hmHeader:"<h1 class=\"p_Heading1\"><span class=\"f_Heading1\">ESET PROTECT Hub, ESET Business Account or ESET MSP Administrator<\/span><\/h1>\n\r",
hmBody:"<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_important\" >\n\r<tr class=\"Table_important\">\n\r<td class=\"Table_important\" style=\"width:4px; background-color:#E9A514;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_important\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Important\" title=\"Important\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/important.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_important\"><p class=\"p_Normal\">Only Administrators whose home group is set to <span class=\"f_UI\">All<\/span>, with <span class=\"f_UI\">Write<\/span> permission for licenses in the home group can add or remove licenses. Each license is identified by its <span class=\"f_UI\">Public ID<\/span> and can contain one or more units. Licenses can only be distributed by the Administrator to other users with sufficient <a href=\"admin_ar_permissions_list.html\" class=\"topiclink\">permissions<\/a>. A license is not reducible.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<h2 class=\"p_Heading2\" style=\"page-break-after: avoid;\"><span class=\"f_Heading2\">ESET Business Account or ESET MSP Administrator<\/span><\/h2>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">1.<\/span>Click <span class=\"f_UI\">More<\/span> &gt; <span class=\"f_UI\">License Management<\/span> &gt; <span class=\"f_UI\">Actions<\/span> &gt; <span class=\"f_UI\">Add Licenses<\/span>.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">2.<\/span>Select <span class=\"f_UI\">ESET PROTECT Hub, ESET Business Account or ESET MSP Administrator<\/span>.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">3.<\/span>Type the ESET PROTECT Hub, ESET Business Account or ESET MSP Administrator 2 credentials (ESET PROTECT On-Prem will display all delegate licenses in ESET PROTECT On-Prem License Management).<\/p>\n\r<p class=\"p_Normal\"><img alt=\"Add License.\" title=\"Add License.\" width=\"621\" height=\"550\" style=\"margin:0;width:621px;height:550px;border:none\" src=\".\/images\/msp_add1.png\"\/><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">4.<\/span>Click <span class=\"f_UI\">Add Licenses<\/span> to confirm.<\/p>\n\r<p class=\"p_Normal\"><img alt=\"Licenses successfully added\" title=\"Licenses successfully added\" width=\"620\" height=\"157\" style=\"margin:0;width:620px;height:157px;border:none\" src=\".\/images\/msp_add2.png\"\/><\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">5.<\/span>ESET PROTECT On-Prem now synchronizes your ESET Business Account or ESET MSP Administrator structure to the <a href=\"static_group_tree.html\" class=\"topiclink\">Static Group tree<\/a> in <span class=\"f_UI\">Computers<\/span> in the Web Console.<\/p>\n\r<p class=\"p_Normal\">If the license synchronization fails, ensure the <span class=\"f_Path\">edf.eset.com<\/span> hostname and <a href=\"https:\/\/support.eset.com\/en\/kb332#dataframework\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">IP addresses<\/a> are allowed in your network.<\/p>\n\r"
})
