hmLoadTopic({
hmKeywords:"",
hmTitle:"Remove computer from management",
hmDescription:"To remove a device from management, click Computers, select a device > click  Manage >  Remove.",
hmPrevLink:"computer_preview.html",
hmNextLink:"admin_groups.html",
hmParentLink:"computers.html",
hmBreadCrumbs:"<a href=\"using.html\">Using ESET PROTECT On-Prem<\/a> &gt; <a href=\"working_with_era.html\">ESET PROTECT On-Prem Main Menu<\/a> &gt; <a href=\"computers.html\">Computers<\/a>",
hmTitlePath:"Using ESET PROTECT On-Prem > ESET PROTECT On-Prem Main Menu > Computers > Remove computer from management",
hmHeader:"<h1 class=\"p_Heading1\"><span class=\"f_Heading1\">Remove computer from management<\/span><\/h1>\n\r",
hmBody:"<p class=\"p_Normal\">To remove a device from management, click <span class=\"f_UI\">Computers<\/span>, select a device &gt; click <img alt=\"Manage device\" title=\"Manage device\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/manage_default.png\"\/> <span class=\"f_UI\">Manage<\/span> &gt; <img alt=\"Remove\" title=\"Remove\" width=\"16\" height=\"16\" style=\"margin:0;width:16px;height:16px;border:none\" src=\".\/images\/delete_default.png\"\/> <span class=\"f_UI\">Remove<\/span>.<\/p>\n\r<p class=\"p_Normal\"><img alt=\"Remove computer from management.\" title=\"Remove computer from management.\" width=\"475\" height=\"550\" style=\"margin:0;width:475px;height:550px;border:none\" src=\".\/images\/remove_computer_from_management.png\"\/><\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_important\" >\n\r<tr class=\"Table_important\">\n\r<td class=\"Table_important\" style=\"width:4px; background-color:#E9A514;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_important\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Important\" title=\"Important\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/important.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_important\"><p class=\"p_Normal\">When proceeding to the next step, ensure that you have successfully competed the previous step. This is essential for correct device removal.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">1.<\/span><span class=\"f_UI\">Reset Endpoint settings<\/span>—Click <span class=\"f_UI\">Manage Policies<\/span> and remove all applied policies to allow local device management. See <span class=\"f_UI\">Policy Removal Rules<\/span> in the <span class=\"f_UI\"><a href=\"admin_pol.html\" class=\"topiclink\">Policies<\/a><\/span> section. If a password is set to access the Endpoint product setup, create a new policy to remove the password (select to set a password, but do not type a password). For computers encrypted with ESET Full Disk Encryption, follow the <a href=\"https:\/\/help.eset.com\/getHelp?product=efde&amp;lang=en-US&amp;topic=decryption_uninstallation\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">decryption steps<\/a>.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">2.<\/span><span class=\"f_UI\">Stop computer management<\/span>—Run a <a href=\"client_tasks_stop_managing_uninstall.html\" class=\"topiclink\">Stop Managing Task<\/a> or uninstall the ESET Management Agent or ESET security product locally on a computer. This suspends the connection between the computer and ESET PROTECT On-Prem.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 20px; margin-left: 0;\"><span class=\"f_Normal\" style=\"display:inline-block;width:20px;margin-left:-20px\">3.<\/span><span class=\"f_UI\">Remove computer from database<\/span>—After you ensure that the computer is no longer connecting to ESET PROTECT On-Prem, you can remove it from the list of managed devices.<\/p>\n\r<p class=\"p_Normal\">Select the check box <span class=\"f_UI\">I want to deactivate installed ESET products<\/span> to remove the license from all ESET products installed on the selected computer. See also <a href=\"admin_license_management.html#deactivation\" class=\"topiclink\">deactivation of ESET business products<\/a>.<\/p>\n\r"
})
