hmLoadTopic({
hmKeywords:"about help,conventions,icons",
hmTitle:"About Help",
hmDescription:"The Administration guide was written to help you get familiar with ESET PROTECT On-Prem and provides instructions to use it.",
hmPrevLink:"index.html",
hmNextLink:"icon_legend.html",
hmParentLink:"index.html",
hmBreadCrumbs:"<a href=\"index.html\">Introduction to ESET PROTECT On-Prem<\/a>",
hmTitlePath:"Introduction to ESET PROTECT On-Prem > About Help",
hmHeader:"<h1 class=\"p_Heading1\"><span class=\"f_Heading1\">About Help<\/span><\/h1>\n\r",
hmBody:"<p class=\"p_Normal\">The Administration guide was written to help you get familiar with ESET PROTECT On-Prem and provides instructions to use it.<\/p>\n\r<p class=\"p_Normal\">For consistency and to help prevent confusion, the terminology used throughout this guide is based on the ESET PROTECT On-Prem parameter names. We also use a set of symbols to highlight topics of specific interest or significance.<\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_note\" >\n\r<tr class=\"Table_note\">\n\r<td class=\"Table_note\" style=\"width:4px; background-color:#3DAAE1;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_note\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Note\" title=\"Note\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/note.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_note\"><p class=\"p_Normal\">Notes can provide valuable information, such as specific features or a link to a related topic.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_important\" >\n\r<tr class=\"Table_important\">\n\r<td class=\"Table_important\" style=\"width:4px; background-color:#E9A514;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_important\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Important\" title=\"Important\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/important.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_important\"><p class=\"p_Normal\">This requires your attention and it should not be skipped. Usually, it provides non-critical but significant information.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_warning\" >\n\r<tr class=\"Table_warning\">\n\r<td class=\"Table_warning\" style=\"width:4px; background-color:#E04239;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_warning\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Warning\" title=\"Warning\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/warning.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_warning\"><p class=\"p_Normal\">Critical information you should treat with increased caution. Warnings are placed specifically to deter you from committing potentially harmful mistakes. Please read and understand text placed in warning brackets, as it references highly sensitive system settings or something risky.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_example\" >\n\r<tr class=\"Table_example\">\n\r<td class=\"Table_example\" style=\"width:4px; background-color:#77BB1A;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_example\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Example\" title=\"Example\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/example.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_example\"><p class=\"p_Normal\">Example scenario that describes a user case relevant for the topic where it is included. Examples are used to explain more complicated topics.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_small\" >\n\r<thead>\n\r<tr class=\"Table_small\">\n\r<th class=\"Table_small\" style=\"vertical-align:middle; width:174px;\" scope=\"col\"><p class=\"p_Head_row\"><span class=\"f_Head_row\">Convention<\/span><\/p>\n\r<\/th>\n\r<th class=\"Table_small\" style=\"vertical-align:middle; width:838px;\" scope=\"col\"><p class=\"p_Head_row\"><span class=\"f_Head_row\">Meaning<\/span><\/p>\n\r<\/th>\n\r<\/tr>\n\r<\/thead>\n\r<tbody>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"width:174px;\"><p class=\"p_NormalTableUI\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTableUI\">Bold type<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"width:838px;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Names of interface items such as boxes and option buttons.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"width:174px; background-color:#F4F4F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_Path\">Italic type<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"width:838px; background-color:#F4F4F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Placeholders for information you provide. For example, filename or path means you type the actual path or a name of file.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"width:174px;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_CodeHighlighted\">Courier New<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"width:838px;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Code samples or commands.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"width:174px; background-color:#F4F4F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalList\"><a href=\"https:\/\/help.eset.com\/\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">Hyperlink<\/a><\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"width:838px; background-color:#F4F4F4;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">Provides quick and easy access to cross-referenced topics or external web location. Hyperlinks are highlighted in blue and may be underlined.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<tr class=\"Table_small\">\n\r<td class=\"Table_small\" style=\"width:174px;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_Path\">%ProgramFiles%<\/span><\/p>\n\r<\/td>\n\r<td class=\"Table_small\" style=\"width:838px;\"><p class=\"p_NormalTable\" style=\"page-break-inside: avoid; page-break-after: avoid;\"><span class=\"f_NormalTable\">The Windows system directory which stores installed programs of Windows and others.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/tbody>\n\r<\/table>\n\r<\/div>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin: 0 0 10px 13px;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span><a href=\"https:\/\/help.eset.com\/\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">Online Help<\/a> is the primary source of help content. The latest version of Online Help will automatically be displayed when you have a working internet connection. The ESET PROTECT On-Prem Online Help pages include four active tabs at the top navigation header: <a href=\"https:\/\/help.eset.com\/getHelp?product=protect_install&amp;version=12.1&amp;lang=en-US\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">Installation\/Upgrade<\/a>, <a href=\"https:\/\/help.eset.com\/getHelp?product=protect_admin&amp;version=12.1&amp;lang=en-US\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">Administration<\/a> and <a href=\"https:\/\/help.eset.com\/getHelp?product=protect_deploy_va&amp;version=12.1&amp;lang=en-US\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">VA Deployment<\/a>.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin: 0 0 10px 13px;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>Topics in this guide are divided into several chapters and sub-chapters. You can find relevant information by using the search field at the top.<\/p>\n\r<div style=\"text-align: left; text-indent: 0; padding: 0 0 0 0; margin: 0 0 10px 0;\"><table class=\"Table_important\" >\n\r<tr class=\"Table_important\">\n\r<td class=\"Table_important\" style=\"width:4px; background-color:#E9A514;\"><br \/>\n\r<\/td>\n\r<td class=\"Table_important\" style=\"width:20px;\"><p class=\"p_Normal\"><img alt=\"Important\" title=\"Important\" width=\"20\" height=\"20\" style=\"margin:2px 0 0 0;width:20px;height:20px;border:none\" src=\".\/images\/important.svg\"\/><\/p>\n\r<\/td>\n\r<td class=\"Table_important\"><p class=\"p_Normal\">When you open a User Guide from the navigation bar at the top of the page, search will be limited to the contents of that guide. For example, if you open the Administrator guide, topics from the Installation\/Upgrade and VA Deployment guides will not be included in search results.<\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin: 0 0 10px 13px;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>The <a href=\"https:\/\/support.eset.com\/en\/business\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">ESET Knowledgebase<\/a> contains answers to the most frequently asked questions, as well as recommended solutions for various issues. Regularly updated by ESET technical specialists, the Knowledgebase is the most powerful tool for resolving various types of problems.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin: 0 0 10px 13px;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>The <a href=\"https:\/\/forum.eset.com\/\" target=\"_blank\" onclick=\"return HMTrackTopiclink(this);\" class=\"weblink\">ESET Forum<\/a> provides ESET users with an easy way to get help and to help others. You can post any problem or question related to your ESET products.<\/p>\n\r<p class=\"p_Normal\" style=\"text-indent: 0; padding-left: 13px; margin: 0 0 10px 13px;\"><span class=\"f_Normal\" style=\"font-family: Arial,\'Lucida Sans Unicode\',\'Lucida Grande\',\'Lucida Sans\';display:inline-block;width:13px;margin-left:-13px\">&#8226;<\/span>You can post your rating and\/or provide a feedback on a specific topic in help: Click the <span class=\"f_UI\">Was this information helpful?<\/span> link underneath the help page.<\/p>"
})
