Update ESET PROTECT On-Prem
ESET PROTECT Server regularly checks for available updates to ESET PROTECT infrastructure.
When an update is available, a window appears:
You can read about the available ESET PROTECT On-Prem update changes by clicking read a changelog.
If you do not select to update, you can display the update window by clicking Help > Update Product:
Only the users who can run ESET PROTECT Components Upgrade client task can see the update notification. |
Ensure that you are running a supported version of Apache Tomcat, database and operating system on your server. |
ESET PROTECT Mobile Device Management/Connector (MDM/MDC) component (on-premises only) reached End of Life in January 2024. ESET PROTECT On-Prem versions 11.1 and later do not support mobile device management. |
1.Click the Open Certification Authorities button and back up all your CAs.
2.Click the Open Peer Certificates button and back up all your certificates.
3.Click the Open Documentation button and back up the ESET PROTECT database.
4.Click the Update button.
5.Select the check box I accept the End User License Agreement and acknowledge the Privacy Policy. See End User License Agreement (EULA), Terms of Use and Privacy Policy for ESET products.
6.Click the Update button. An upgrade of your ESET PROTECT Server is scheduled - in Tasks, you can find a new client task that upgrades ESET PROTECT components on the computer where ESET PROTECT Server is installed. You will be logged out of the Web Console when the upgrade starts. You can log in after the upgrade completes. You can verify the ESET PROTECT On-Prem version in Help > About.
If the upgrade fails (for example, you cannot log in to the Web Console after a longer time), restore the database from the backup. |
To update ESET PROTECT components on the devices connected to ESET PROTECT Server to the latest version, you can trigger ESET PROTECT Components Upgrade task directly from the update window.
Not all ESET PROTECT components get upgraded automatically - some components require a manual upgrade. |
ESET PROTECT On-Prem supports the automatic upgrade of ESET Management Agents on managed computers. |