SMTP server

ESET PROTECT On-Prem can automatically send email reports and notifications. Enable Use SMTP server, click More > Settings > Advanced Settings > SMTP Server and specify the following:

•Host - Hostname or an IP address of your SMTP server

•Port - SMTP uses port 25 by default, but you can change it if your SMTP server uses a different port.

•Username - If your SMTP server requires authentication, specify the SMTP user account name (do not include the domain as this will not work).

•Password - The password associated with the SMTP user account

•Connection security type - Specify the connection type, the default is Not secured, but if your SMTP server allows for secure connections, choose TLS or STARTTLS. If you want to make your connection more secure, use a STARTTLS or a SSL/TLS extension, because they use a separate port for encrypted communication.

•Authentication type - The default is set to No authentication. However, you can select the appropriate Authentication type from the drop-down list (for example, Login, CRAM-MD5, CRAM-SHA1, SCRAM-SHA1, NTLM, or Automatic)

•Sender address - Specify the sender address that will be displayed in the header of notification emails (From:)

•Test SMTP server - This is to ensure the SMTP settings are correct. Click Send test email to open a new window. Type the recipient's email address, and the test email message will be sent via the SMTP server to this address. Check the recipient's mailbox to verify that the test email was delivered.

You can check the ESET PROTECT Server log files for errors.