ESET Online Help

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About Help

The Administration guide was written to help you get familiar with ESET PROTECT and provides instructions to use it.

For consistency and to help prevent confusion, the terminology used throughout this guide is based on the ESET PROTECT parameter names. We also use a set of symbols to highlight topics of specific interest or significance.


Notes can provide valuable information, such as specific features or a link to a related topic.


This requires your attention and it should not be skipped. Usually, it provides non-critical but significant information.


Critical information you should treat with increased caution. Warnings are placed specifically to deter you from committing potentially harmful mistakes. Please read and understand text placed in warning brackets, as it references highly sensitive system settings or something risky.


Example scenario that describes a user case relevant for the topic where it is included. Examples are used to explain more complicated topics.



Bold type

Names of interface items such as boxes and option buttons.

Italic type

Placeholders for information you provide. For example, filename or path means you type the actual path or a name of file.

Courier New

Code samples or commands.


Provides quick and easy access to cross-referenced topics or external web location. Hyperlinks are highlighted in blue and may be underlined.


The Windows system directory which stores installed programs of Windows and others.

Online Help is the primary source of help content. The latest version of Online Help will automatically be displayed when you have a working internet connection. The ESET PROTECT online help pages include four active tabs at the top navigation header: Installation/Upgrade, Administration, VA Deployment and SMB guide.

Topics in this guide are divided into several chapters and sub-chapters. You can find relevant information by using the search field at the top.


When you open a User Guide from the navigation bar at the top of the page, search will be limited to the contents of that guide. For example, if you open the Administrator guide, topics from the Installation/Upgrade and VA Deployment guides will not be included in search results.


The ESET Knowledgebase contains answers to the most frequently asked questions, as well as recommended solutions for various issues. Regularly updated by ESET technical specialists, the Knowledgebase is the most powerful tool for resolving various types of problems.

The ESET Forum provides ESET users with an easy way to get help and to help others. You can post any problem or question related to your ESET products.

You can post your rating and/or provide a feedback on a specific topic in help: Click the Was this information helpful? link underneath the help page.