My devices

I do not see any devices

To protect a new device, click the +Add new device button or refer to the How to add a new device topic in this user guide.

Devices

All devices connected to your myESET account are listed on this screen. Each device is represented by its name and application status.

PAGE_DEVICES

Attention Required

In this list, you find devices that are reported to have a warning or an important notification.

Devices without issues

In this list, you find devices that are functioning properly. The security product running on the protected device is activated and updated to the latest version. The operating system is updated, and in the case of a mobile device, it is not reported as missing.

Device details

Click Show more information to show detailed information about the device.

Notifications – Displays issues with the ESET product installed on the device. Click the specific notification to see detailed information. Available only if your device is reported to have a warning or an important notification.

Product information – Displays information about the installed product and the activation date.

License information – Displays information about the license used for activation and the expiration date. Click Open license for more information.

Anti-Theft – Click Open Anti-Theft to manage devices protected by ESET Anti-Theft. Available only if your device is protected by ESET Anti-Theft.

Device statuses and tags

Device status

Description

Icon-OK Protected

The device is protected, updated regularly, and the license on the given device is not expired.

important Attention required

The device reports the orange application status. This means that the ESET product is working, but there is an issue with the device.

warning Security alert

The device reports the red application status, ESET product does not work correctly.

Not active

The device did not connect to myESET for more than 14 days.
If you no longer use this device, remove it to free license seats.

Not connected

The device is protected by your ESET product but is not connected to myESET.