ESET MSP Resellers Getting Started Overview

Follow the instructions in the topics below to install, configure and deploy ESET products in the ESET MSP Program.

step-1 System Requirements and Installation Prerequisites

ERA Server is required to manage ESET endpoint products across all OS platforms.

See ESET Remote Administrator System Requirements for MSPs and then continue to the next step.

step-2 Install ESET Remote Administrator (ERA) Server

Download and install the ESET Remote Administrator Windows installer or Linux Virtual appliance. When ERA Server is installed, continue to the next step.

step-3 Set up Licensing (EMA)

See Set up Licensing in EMA for MSPs.

Create Site

Add Security Administrator

step-4 Configure ERA

Skip the startup wizard and configure licensing and activating settings following the instructions in Configure ESET Remote Administrator for MSPs. When ERA is configured, continue to Step 4 below. ◦ Security Administrator

Create Dynamic Group Templates

Create Static Groups

Create new Customers

Base/Global policies

Create automated activations

step-5 Deploy ESET ERA Agent

Deploy the ESET Remote Administrator Agent for MSPs. Once you have successfully installed the ESET ERA Agent on all client computers, continue to the next step.

step-6 Deploy ESET endpoints

Deploy ESET endpoint products using ESET Remote Administrator for MSPs.