ESET Online Help

Search English
Select the topic

Upgrading via ESET PROTECT

ESET PROTECT lets you upgrade multiple servers running an earlier ESET Security for Microsoft SharePoint version. This method has the advantage of upgrading many servers simultaneously while ensuring each ESET Security for Microsoft SharePoint is configured identically (if desired).

The procedure includes the following phases:

Upgrade the first server manually by installing the latest ESET Security for Microsoft SharePoint version over your existing version to preserve your configuration, including rules and multiple whitelists/blacklists. This phase is performed locally on the server running ESET Security for Microsoft SharePoint.

Request configuration of the newly upgraded ESET Security for Microsoft SharePoint to version 7.x and convert to policy in ESET PROTECT. The policy will be applied later to all upgraded servers. This phase and the following phases are performed remotely using ESET PROTECT.

Run the Software Uninstall task on all servers running the old ESET Security for Microsoft SharePoint version.

Run the Software Install task on all servers where you want the latest ESET Security for Microsoft SharePoint version.

Assign a configuration policy to all servers running the latest ESET Security for Microsoft SharePoint version.

Specify SharePoint Farm Administrator account on each server manually. This phase is performed locally.

Follow the instructions below to upgrade via ESET PROTECT

1.Log on to one of the servers running ESET Security for Microsoft SharePoint and upgrade it by downloading and installing the latest version over your existing version. Follow the regular installation steps. Your original ESET Security for Microsoft SharePoint configurations are preserved during the installation.

2.Open the ESET PROTECT Web Console, select a client computer from a Static or Dynamic group and click Show Details.

3.Select the Configuration tab and click the Request configuration button to collect your managed product's configurations. Be aware that this process takes a moment. When the latest configuration appears in the list, click Security product and choose Open Configuration.

4.Create a configuration policy by clicking the Convert to policy button. Type the Name for a new policy and click Finish.

5.Select Client Tasks and choose the Software Uninstall task. When creating the uninstall task, we recommend you restart the server after the uninstallation by selecting the check box Automatically reboot when needed. Once you create the task, add all desired target computers for uninstallation.

6.Make sure ESET Security for Microsoft SharePoint is uninstalled from all the targets.

7.Create a Software Install task to install the latest ESET Security for Microsoft SharePoint version to all desired targets.

8.Assign the configuration policy to all the servers running ESET Security for Microsoft SharePoint, ideally to a group.

9.Log onto each server locally, open ESET Security for Microsoft SharePoint. You will see a red warning status message saying: ESET SharePoint Helper Service is not running. Specify SharePoint Farm Administrator account in advanced setup.


important

This step must be performed on each server running ESET Security for Microsoft SharePoint. It is due to security reasons. ESET products do not store SharePoint admin credentials; thus, the credentials are not in the configuration policy and cannot be passed to other servers.