How to update ESET Remote Administrator Web Console

ESET Remote Administrator Web Console can be updated in two ways:

Using ESET Remote Administrator Components upgrade task

Manual upgrade on windows

Locally, when installed on Linux as standalone installer


Using ESET Remote Administrator Components upgrade task


It is necessary to backup your database and all certificates (Certificate Authority, Server Certificate, Proxy Certificate and Agent Certificate). To backup your certificates do the following:

Export your Certification Authority Certificates  from an old ERA Server to a .der file and save to external storage.

Export your Peer Certificates /ERA Agent, ERA Server, ERA Proxy/ and private key .pfx file from an old ERA Server and save to external storage.


Upgrade of the Web Console using Components upgrade task is possible:

for Windows, if the Web Console was installed via All-in-one installer

for Linux, if the Web Console is installed in one of the following locations:









When running this task, we highly recommend that you select group All as a target to ensure the whole ERA infrastructure is upgraded.

1.Click Admin > Client Tasks and navigate to All Tasks > ESET Remote Administrator > Remote Administrator Components Upgrade.

2.Click New to set up your new task.


icon_section Basic

1.Enter a task Name and Description.

2.In the Task category drop-down menu, select ESET Remote Administrator and in the Task drop-down menu, select Remote Administrator Components Upgrade.


icon_section Settings

1.Select the check box next to I agree with application End User License Agreement, if you agree. See License Management or EULA for more information. Click the <CHOOSE SERVER> and form the list select the version of ERA Server with which the upgraded components will be compatible. Click OK to confirm and proceed to the Summary.


icon_section Summary

1.Review the summary of configured settings and click Finish. Click Create trigger to continue. (Or you click Close and create trigger later.)


icon_section Basic

1.Type name for the trigger in the Trigger Description field.

icon_section Target

1.Click Add Computers or Add Groups to define the target computers or groups where you want to execute the client task. If you want to upgrade only  Web Console, select only the computer where is it installed.

2.In the target selection window, select a group to display client computers or devices in that group. Select the check box next to a group to display subgroups and clients that belong to that group in the selected targets section.

3.After adding groups and clients to the selected targets section, select the check box(es) next to them in the bottom pane.

4.Click OK when you are finished adding computers and groups.


5.In the Target section, select the check box(es) next to the targets you added.


icon_section Trigger

1.Complete the applicable event trigger settings for the task (As Soon As Possible is selected by default). Click Finish to create the trigger. Your new task will display in the Client Tasks window.



Manual installation on windows

a.Download the necessary ERA 6 Web Console installer. (Name of the installer file is era.war)

b.Stop Apache Tomcat. Navigate to your %TOMCAT_HOME%\bin directory (for example, C:\Program Files\Apache Tomcat\Tomcat7\bin) and double-click tomcat7w.exe.

c.Back up the C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\webapps\era folder and all of its contents.



File location will differ on 32-bit systems: On 32-bit systems, the "Program Files (x86)" folder is named "Program files".


d.Copy the configuration file located at: C:\Program Files(x86)\Apache Software Foundation\Tomcat 7.0\webapps\era\WEB-INF\classes\sk\eset\era\g2webconsole\server\modules\config\

e.Delete the contents of the original C:\Program Files(x86)\Apache Software Foundation\Tomcat 7.0\webapps\era folder (including the era.war file).

f.In the downloaded installer files from Step a. , locate the era.war file and extract it to: C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\webapps\era.

g.Move the configuration file from Step d to: C:\Program Files (x86)\Apache Software Foundation\Tomcat 7.0\webapps\era\WEB-INF\classes\sk\eset\era\g2webconsole\server\modules\config.

h.Start the Apache Tomcat service. Depending on your system configuration, allow up to 40 seconds for the service to start.

i.Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in. How do I open ERA Web Console?


Locally, when installed on Linux as standalone installer

Before installing the ERA Web Console component, make sure all prerequisites are met. To install ERA Web Console, follow these steps:


1.Run the following commands to copy the era.war file to the Tomcat folder:

Debian and Ubuntu distributions

sudo cp era.war /var/lib/tomcat7/webapps/

CentOS, RedHat and Fedora distributions

sudo cp era.war /var/lib/tomcat/webapps/

OpenSUSE distribution

sudo cp era.war /usr/share/tomcat/webapps/

Alternatively, you can extract the contents of era.war to /var/lib/tomcat/webapps/era/

2.Run the following command to restart the Tomcat service and deploy the .war file:

Debian and Ubuntu distributions

sudo service tomcat7 restart

CentOS, RedHat and Fedora distributions

sudo service tomcat restart

OpenSUSE distribution

sudo service tomcat restart

Test the connection to ERA Web Console after installation. Open the following link  in your browser on localhost (a login screen should be displayed):

http://localhost:8080/era or, if you access the server remotely, http://IP_ADDRES_OR_HOSTNAME:8080/era


HTTP port, by default 8080, is set during manual Apache Tomcat installation. You can also set up HTTPS connection for Apache Tomcat.