Common Questions

This chapter covers some of the most frequently asked questions encountered. Click a topic below to jump to it:

How to find vAgent Host in ESET Remote Administrator

How to find ESET Virtualization Security in ESET Remote Administrator

How to identify problematic VMs in ESET Remote Administrator

How to add virtual machines to ESET Remote Administrator

How to sync with vCenter

How vAgent works

How to update ESET Virtualization Security

How to update vAgent Host

How to update ESET Remote Administrator (Web Console)

How the components interact

How the ESET Virtualization Security interacts with VMware products

What ports are needed for each component

How to collect logs

How to read the logs

How to uninstall ESET Virtualization Security

How to access system logs

If you cannot find the solution to your problem/question in the list above, you can visit our regularly updated online ESET Knowledgebase.

If necessary, you can contact ESET Customer Care with your questions or problems.