FAQ
You can find some of the most frequently asked questions and problems encountered below. Click the topic title to find out how to solve your problem:
•How to update ESET Safe Server
•ESET Safe Server has detected a threat
•How to remove malware from my PC
•How to create a new task in Scheduler
•How to schedule a scan task (weekly)
•How to resolve product deactivation from ESET HOME
If your problem is not included in the list above, try searching the ESET Safe Server Online Help.
If you cannot find a solution to your problem/question in the ESET Safe Server Online Help, you can visit our regularly updated online ESET Knowledgebase. Links to our most popular Knowledgebase articles are included below:
•How to renew my subscription?
•I received an activation error while installing my ESET product. What does it mean?
•Activate my ESET Windows small office product using the activation key
•Uninstall or reinstall my ESET home product
•I received the message that my ESET installation ended prematurely
•What do I need to do after renewing my subscription? (Home users)
•What if I change my email address?
•Transfer my ESET product to a new computer or device
•How to start Windows in Safe Mode or Safe Mode with networking
•Exclude a safe website from being blocked
•Allow access for screen readers software to ESET GUI
If necessary, you can contact our Technical Support with your questions or problems.